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Forum Discussion
Doggerel
Mar 08, 2019Aspirant
ReadyCloud Desktop Client ERR_NETWORK ERR_CONNECT
I continue to have the same issues as this thread describes. I am running Windows 7 Professional and have all the current firmware and software updates. I installed the new software from the link p...
- Mar 11, 2019
Along with TLS 1.2 support on ReadyCloud Server, ReadyCloud Win client is upgraded to v.1.17 with TLS 1.2 support either. It’s found new version doesn’t work in old Windows version such as Window 7, the reason is TLS 1.1 and 1.2 are not supported on old Windows version.
Could you please try this ?
Icewaterhot
Mar 11, 2019NETGEAR Employee Retired
Hi Doggerel
Please refer: https://support.microsoft.com/en-us/help/3154519/support-for-tls-system-default-versions-included-in-the-net-framework , install corresponding patch if running into the issue.
- DoggerelMar 11, 2019Aspirant
I tried to run the patch at that link. I get the message "the update is not applicable to your computer." I am running windows 7 professional.
Is it possible to tell me what has changed so that I have some idea where to look for an answer?
Thank you
Kevin
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