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Forum Discussion
Solved
ReadyCloud: Device is offline
Please help me! I have a normal acces via the admin page, but via the readyCloud still the message device is offline. The readyCloud in the settings is turned on. I am also facing problems with ...
we offer one router that excepts sim cards the R7100LG but we do offer LTE modems that take sim cards but you will need a router to go with it.
https://www.netgear.com/home/products/mobile-broadband/lte-modems/
DarrenM
What firmware version are you using?
Also, are you seen green status for internet and cloud access on the Cloud page of the web ui?
Stephen, I have firmware version 6.2.0. System says I need to upgrade to 6.2.5 but that fails. I have tried many ways to update, without succes. Even after a complete reset tot manufactory setting, no effect for the firmware.
and Yes I see green status for internet and cloud access on the Cloud page of the web ui.
Jmonteny wrote:
I have firmware version 6.2.0.
That is the problem. You need at least 6.5.1 to use ReadyCloud, and of course you should be running 6.7.4 (current firmware). You need to get there in steps, which is why the update server is only offering 6.2.5.
Have you tried manually downloading 6.2.5, and installing it from the systems->settings page? The download link is here: https://kb.netgear.com/29498/ReadyNAS-OS-Version-6-2-5-RN102-RN104-Only
Stephen, many thanks for your attention and help. I again tried to update the firmware manually. As you said I downloaded the advised version 6.2.5 first. First I linked the ZIP file "ReadyNASOS-6.2.5-arm_RN102_RN104 (1).zip". Then I though to unzip the file and uploaded "ReadyNASOS-6.2.5-arm.img".
The systems asked to reboot, I confirmed. After the reboot still firmware 6.2.0 is valid and again systems asks me to upgrade to versie 6.2.5.
So still no luck. What should I do now?
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