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Please help me! I have a normal acces via the admin page, but via the readyCloud still the message device is offline. The readyCloud in the settings is turned on.
I am also facing problems with the firmware update.
So I have set up my readyNAS completely new. But both problems remains. So let me know what to do.
Stephen, I have firmware version 6.2.0. System says I need to upgrade to 6.2.5 but that fails. I have tried many ways to update, without succes. Even after a complete reset tot manufactory setting, no effect for the firmware.
and Yes I see green status for internet and cloud access on the Cloud page of the web ui.
That is the problem. You need at least 6.5.1 to use ReadyCloud, and of course you should be running 6.7.4 (current firmware). You need to get there in steps, which is why the update server is only offering 6.2.5.
Stephen, many thanks for your attention and help. I again tried to update the firmware manually. As you said I downloaded the advised version 6.2.5 first. First I linked the ZIP file "ReadyNASOS-6.2.5-arm_RN102_RN104 (1).zip". Then I though to unzip the file and uploaded "ReadyNASOS-6.2.5-arm.img".
The systems asked to reboot, I confirmed. After the reboot still firmware 6.2.0 is valid and again systems asks me to upgrade to versie 6.2.5.
In the meantime, download the log zip file from the logs page in the web ui, and look at initrd.log. If there's an error in there, please post it here.
Please try the steps in that article. If it still doesn't work seeing you've just reset the system you could do another factory reset and try the steps in this article again.
