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Forum Discussion

eclark's avatar
eclark
Aspirant
Oct 04, 2016

ReadyCloud Login Problem

I have been logging in regularly to my Ready Nas via the https://readycloud.netgear.com/ account and it has been working just fine until a few weeks ago. Now, when I try to log in, I get stuck on the "loading the web page, please wait"  page and it never continues to the log in page. I have tried logging in on two other desktop computers and it works jsut fine - it is just my laptop that is not working. 

 

I am using Chrome, Windows 10, and all of my software has been recently updated. The discovery on my ReadyNas is on. I have no ide what else to try!

 

Please help!

2 Replies

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello eclark,

     

    Since you are able to get it load on other computers on the network, it clearly appears to be a browser problem. I suggest you try another web browser. Also try clearing browser cache.

     

    Regards,

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