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ReadyCloud Login Problem

eclark
Aspirant

ReadyCloud Login Problem

I have been logging in regularly to my Ready Nas via the https://readycloud.netgear.com/ account and it has been working just fine until a few weeks ago. Now, when I try to log in, I get stuck on the "loading the web page, please wait"  page and it never continues to the log in page. I have tried logging in on two other desktop computers and it works jsut fine - it is just my laptop that is not working. 

 

I am using Chrome, Windows 10, and all of my software has been recently updated. The discovery on my ReadyNas is on. I have no ide what else to try!

 

Please help!

Model: ReadyNAS-3100|ReadyNAS-3100
Message 1 of 3
JennC
NETGEAR Employee Retired

Re: ReadyCloud Login Problem

Hello eclark,

 

Since you are able to get it load on other computers on the network, it clearly appears to be a browser problem. I suggest you try another web browser. Also try clearing browser cache.

 

Regards,

JennC
NETGEAR Community Team
Message 2 of 3
Deniro
NETGEAR Expert

Re: ReadyCloud Login Problem

Hi eclark

I can open https://Readycloud.netgear.com on Chrome or Mozilla,can you please update if the issue is fixed or not?

Message 3 of 3
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