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gyves1's avatar
gyves1
Luminary
May 09, 2016
Solved

ReadyCloud login form problem

Hi,

There is an usability  problem with the login form in the ReadyCloud Windows app.

The form asks me for an email address as user, but my user is an username (hidden on my screenshot below) not an email.

This label should be replaced by "username" in place of "email" to avoid confusion.

In case "email", my session is rejected because the user is unknown.

In case "username", my session is accepted and the ReadyCloud app starts as expected.

ReadyCloud issue.png

  • Hello PrestonMay,

     

    I have forwarded this concern to the engineers as I have also tested the issue you raised. The version 1.10 shouldn't be out yet until the release of 6.5.0. Something just went wrong with the releasing of the desktop client. 

     

    Thank you for reporting this.

     

    Regards,

6 Replies

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  • I believe this is in preporation for the migration?  Just my thoughts..  As to why they did this first I do not know.

    • JennC's avatar
      JennC
      NETGEAR Employee Retired

      Hello gyves1,

       

      What version of Windows app is this? What is the FW version of your ReadyNAS?

       

      Regards,

      • gyves1's avatar
        gyves1
        Luminary

        I have ReadyCloud Win app v1.10 and ReadyNasOS 6.5 RC3

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