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utopiacsp's avatar
utopiacsp
Aspirant
Mar 23, 2017

ReadyCloud

I am trying to register this device for ReadyCloud service and cant seem to figure it out.

 

Any help would be greatly appreciated.

8 Replies

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  • Well, if you expdct some help, you'll have to give me details than that ;)

    What happens? Is there an error? What does it do? How do you try to register your device to ReadyCLOUD? Did it work before? Have you ever done it before (on another device)?

    • utopiacsp's avatar
      utopiacsp
      Aspirant

      I have a MyNETGEAR Account

       

      I tried the following.

      To migrate your ReadyCLOUD account to an existing MyNETGEAR.com account:

      • Navigate to readycloud.netgear.com.
      • Click the Sign In link in the upper-right corner.
      • Important: Do not sign in now. You must first complete the upgrade.
      • Click the Upgrade to a MyNETGEAR Account link, then click the Upgrade Your Existing ReadyCLOUD Account link.

      When I click on "Start the Upgarde Process" it says "Incorrect username or password"

      When I click on "Forget Account" and try to find my username it says "ReadyCLOUD could not find a user ID matching the ID you entered.

      When I click on "Forget Account" and try to find my email it says "ReadyCLOUD does not have a user ID with the email address you entered.

       

      • jak0lantash's avatar
        jak0lantash
        Mentor

        If you have a MyNETGEAR account, you don't need to "migrate your ReadyCLOUD account to a MyNETGEAR account"...

        Simply log in to ReafyCLOUD website with your MyNETGEAR account, and discover your NAS from there. Alternatively, connect to your NAS local admin page, under Cloud tab, activate ReadyCLOUD service with your MyNETGEAR account.

        Don't confuse ReadyCLOUD service and ReadyCLOUD account. ReadyCLOUD accounts are deprecated, you currently need to use a MyNETGEAR account to access ReadyCLOUD service.

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