Forum Discussion

Follower

Apr 01, 2017

ReadyNAS no longer discoverable & unable to login

I use the readyNAS to store raw video files as a backup, been using it now for over 12 months and it usually works without hassle. In the last couple of days it has not been allowing me to login with my username & password to access the password protected files. I have tried jumping on ReadyCLOUD and editing the login details there, but the NAS is not discoverable (as it once was). I haven't changed any of the physical setup to the router. I have tried restarting both the router and NAS, unplugging and replugging too.

I have access to the files which are not encrypted by password, so the NAS is definitely on the network.

Any advice would be awesome, I need the NAS back online and accessible asap!

Thanks in advance

Discovery

ReadyCLOUD Portal

11 Replies

Replies have been turned off for this discussion

Decept1on
Aspirant
Apr 02, 2017
I have exactly the same problem, can't access the admin page anymore at home, I'm not even using readycloud I just have the account.
Tried to use the default login (admin/password), reboot, try again, nothing.
I can still access my stuff locally on windows but that's it (also detected on RAIDar).

What am I supposed to do ? Reinstall OS still even though Netgear **bleep**ed up and not me?
Pretty annoying.

Got a ReadyNAS104.
- Geoff_E
  Aspirant
  Apr 02, 2017
  Have exactly the same problem. My Netgear NAS was working fine and available via Readynas clound until yesterday. Now I cannot access the files remotely at all. The NAS is working and I can login on the admin page, but via Readynas app it just shows as being offline and is no longer discoverable
  - jak0lantash
    Mentor
    Apr 02, 2017
    If you only want to use ReadyCLOUD again, access the local GUI with the local admin user and reactivate ReadyCLOUD. Otherwise:
    https://community.netgear.com/t5/Using-your-ReadyNAS/Home-Folder-Dissapeared/m-p/1257891#M127405