Morning, da molto tempo non riesco ad accedere al mio readycloud in quanto mi risponde "no volumes or usb disk on readycloud" Da cosa dipende?

Have you seen this? https://community.netgear.com/t5/ReadyCLOUD/Having-ReadyCLOUD-problems-since-3-30-17/m-p/1259697#M7316

I've seen that. I tryed to rejoin with ready cloud but it deosn't work. I am able to enter to ready cloud with administrator from the lan but i'm not able to enter in readycloud with my private username.

Hello ErikBest, When you get to the admin page's Cloud > ReadyCloud, you should see your ReadyCloud account in the "signed in as" portion. If you are not able to sign in, please provide us the error message you get. I also strongly recommend to backup all the files that stored to the ReadyNAS Volume. Please send the firmware version of your ReadyNAS as well. Regards,

I See my account in readycloud and The firmware is The Last release.Thanks for help

Sorry i've Just Now noticed That i'm Not able to See my account in readycloud

no volumes or usb disk on readycloud

12 Replies

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StephenB
Guru - Experienced User
Jul 12, 2017
Have you seen this?

https://community.netgear.com/t5/ReadyCLOUD/Having-ReadyCLOUD-problems-since-3-30-17/m-p/1259697#M7316
- ErikBest
  Tutor
  Jul 14, 2017
  I've seen that.
  
  I tryed to rejoin with ready cloud but it deosn't work.
  
  I am able to enter to ready cloud with administrator from the lan but i'm not able to enter in readycloud with my private username.
  - JennC
    NETGEAR Employee Retired
    Jul 14, 2017
    Hello ErikBest,
    
    When you get to the admin page's Cloud > ReadyCloud, you should see your ReadyCloud account in the "signed in as" portion. If you are not able to sign in, please provide us the error message you get. I also strongly recommend to backup all the files that stored to the ReadyNAS Volume.
    
    Please send the firmware version of your ReadyNAS as well.
    
    Regards,
ErikBest
Tutor
Jul 15, 2017
I See my account in readycloud and The firmware is The Last release.
Thanks for help
ErikBest
Tutor
Jul 15, 2017
Sorry i've Just Now noticed That i'm Not able to See my account in readycloud
- Marty_M
  NETGEAR Employee Retired
  Jul 17, 2017
  Hello ErikBest,
  
  Were you able to sign back in to readycloud or not? To be on the safe side we recommend to backup the file save on of the NAS.
  
  Regards,
  Marty_M
  NETGEAR Community Team
  - ErikBest
    Tutor
    Jul 18, 2017
    Morning,
    
    i'm able to sign back in readycloud but only with the username and password of the administrator and only from the pc in the same lan of the nas. I see the homefolder of the different accounts.