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TECH-JEFF's avatar
TECH-JEFF
Aspirant
Jul 20, 2020
Solved

power light blinking

Hi,

 

For some reason I can't access our NAS. I try to detect the device and it's not seeing it. I did a manual IPscan on my network and I can see that it's getting an IP address. Power light is blinking blue, how do I resolve this?

 

Thanks

TECH-JEFF

10 Replies

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    • TECH-JEFF's avatar
      TECH-JEFF
      Aspirant

      I did use RAIDar, it was detected with status: no disks detected. Tried the admin page, it opens a browser but unable to see the login or home screen, just shwos site can't be reached. Tried to click on 'Browse' opens the windows explorer but nothing shows up. Tried rescan, no go

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        TECH-JEFF wrote:

        I did use RAIDar, it was detected with status: no disks detected.


        The NAS boots off the disks.  So if no disks are detected, then you can't reach the admin page, and of course can't see any files.

         

        You should power down, and remove the disks (labeling by slot).  Then test them in a windows PC (connecting with either SATA or a USB adapter/dock).  Run the long test in the vendor diagnostic (seatools for seagate, or lifeguard for western digital).

         

        Another thing you could try is removing disk 1 (powered down) and see if the NAS boots w/o it.  If it fails the same way, then try putting disk 1 back, and booting w/o disk 2. 

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