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RobinKrus's avatar
Feb 17, 2017
Solved

purchased used RN102 - a new account on ReadyCLOUD for new owner is possible?

Hello.
This is my first post.
I have an account on the portal MyNetgear and registered AirCard.
Now I bought from a private individual use ReadyNAS RN102.
I can not (add device) register ReadyNAS RN102 my account on the portal MyNetgear - RN102 has already been registered.
I do not know what the current FW ReadyNAS RN102.
I will re-install the ReadyNAS RN102 with new disks.
I have a few questions:
1. Can I create a new account on readycloud (new email and password) during installation?
2. Do I need to know and use to install the old account and then if I could change the name, ie. Email address and password (can I get your email address and password from the seller, but if it makes sense, because I want to work for a new account with a new email address and password)?
3. Do I have to reset the ReadyNAS RN102 to factory settings button on the rear panel to the FW: V6.0.4?

What is the BEST MODE the installation of the RN102 at my house.

Regards
RK

  • Whilst the NAS can't be registered to you for support you can still use it with ReadyCLOUD.

     

    You do not need to know the old owner's details.

     

    The sticker on the rear of the unit shows the firmware that the unit shipped with originally. It's likely that the unit is not still running such old firmware. The factory reset would use the firmware currently on the flash.

     

    If the unit is not yet running 6.4.0 (or later) please see the instructions in this article: ReadyNAS OS 6: RN100/RN2120 cannot update due to invalid checksum

     

12 Replies

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  • FramerV's avatar
    FramerV
    NETGEAR Employee Retired

    Hi RobinKrus,

     

    Welcome to the community.

     

    I would suggest that you do the offline mode of installation.

     

    How do I discover and set-up my ReadyNAS OS 6 storage system?

     

    Then after install, add it to the ReadyCloud:

     

    Create ReadyCloud account

    How do I add my ReadyNAS OS 6 storage system to my ReadyCLOUD Account?

     

    Since its a fresh install, factory resetting it would be best. Then upgrade the firmware to the latest.

     

    ReadyNAS OS 6: Updating Firmware

    Firmware download

     

     

    Regards,

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Whilst the NAS can't be registered to you for support you can still use it with ReadyCLOUD.

     

    You do not need to know the old owner's details.

     

    The sticker on the rear of the unit shows the firmware that the unit shipped with originally. It's likely that the unit is not still running such old firmware. The factory reset would use the firmware currently on the flash.

     

    If the unit is not yet running 6.4.0 (or later) please see the instructions in this article: ReadyNAS OS 6: RN100/RN2120 cannot update due to invalid checksum

     

    • RobinKrus's avatar
      RobinKrus
      Tutor

      Sorry for elementary questions, but this is my first installation of NAS devices.
      With posts that the best solution to create a new administrator account on Readycloud and link it to my account MyNetger is pressing factory reset (I understand that the FW version after reset may be higher than 6.0.4).
      Is it well understood?
      When I press the reset factory?
      Once plugged in and before inserting the disc into RN102, or when you insert a disk into RN102?
      Above (which) do offline?
      Communication between the computer and the RN102 would be the ethernet cable?
      Next:
      a) install RN102 offline, then join Readycloud, or
      b) install RN102 online.

      After completing the above steps at the end of the upgrade FW perform better offline or via the internet?

      Regards

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        I would put the disks in and do a factory reset (wipes all data, settings, everything), login locally and update to the latest firmware following the recommended upgrade path (following ReadyNAS OS 6: RN100/RN2120 cannot update due to invalid checksum if the system is running older firmware than 6.4.0), verify the firmware update was successful and then do another factory reset and set it up using ReadyCLOUD if you wish to use that.

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