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Bazzer747's avatar
Bazzer747
Aspirant
Mar 04, 2014

Cannot find UPnp capable router

Hi
When I run the 'Diagnose' on Photos !!, the first error message I get says: 'Error: Cannot find UPnP capable router ....'

However, my router is a SuperHub from Virgin and specifically has a check box to enable UPnp, which has always been checked. It also goes on to say: '... If you are seeing this error while you are connected to a UPnP router in your LAN, please cycle the router and try again'.

Which has been done several times.

Does this indicate something wrong with the diagnosing the ReadyNAS is doing?

Would a better solution (as this clearly looks as if it doesn't work) be to disable UPnP on the router and set up port forwarding manually?

1 Reply

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  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Try disabling uPnP in the router without any port forwarding first, and see if there are any side effects with other apps. You can of course forward the ports even with uPnP enabled.

    Also, perhaps look for a router firmware update...

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