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dinkop's avatar
dinkop
Initiate
Jun 09, 2019

Milestone Arcus Surveillance is no longer being maintained on RN314

When attempt to install Milestone Arcus Surveillance app I get a message "Milestone Arcus Surveillance is no longer being maintained. Do you want to continue? [Yes] [No]" (see attached JPG)

 

Can someone from Netgear Support clarify what exactly this means for us, regular ReadyNAS users?

 

Before to install the app and spend $200+ for licenses etc. we would like to know if this app is going to be supported long term or it will follow the fate of the old ReadyNas Surveillance app.

 

It seems Netgears is quietly giving up on any surveillance solution on their NAS platforms and all this after the big fanfare announcement for long term co-oppertaion with Milestone in September 2017. Makes me think should I start looking around for another NAS...

3 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    dinkop wrote:

    It seems Netgears is quietly giving up on any surveillance solution on their NAS platforms and all this after the big fanfare announcement for long term co-operation with Milestone in September 2017. 


    I believe that is exactly the case.  The agreement with Milestone was terminated in 2018, and license sales stopped in December 2018.  https://community.netgear.com/t5/ReadyNAS-Storage-Apps-Current/ReadyNAS-Surveillance-and-Milestone-Apps-End-of-Service/m-p/1721630#M14370

     

    I use Arlo myself (which is independent from the NAS).  Sandshark uses Blue Iris on a PC (which I think stores video on his ReadyNAS), and has recommended that software to others here.

     

     

    • Sandshark's avatar
      Sandshark
      Sensei

      My installation of Blue Iris uses the local hard drive for immediate storage and transfers data to the NAS for longer term storage.  So the local storage doesn't need to be large but I can still maintain a long history.

      • dinkop's avatar
        dinkop
        Initiate

        Thanks Sandshark (and StephenB),

         

        My whole point of using NAS for surveilance was not to have my PC running 24/7. I thought ReadyNAS would be good for that... Apparently I was wrong :smileysad:

         

        For now, I'm using my HIKvision cameras' internal NAS recording function and they dump video directly on my ReadyNAS. But this is not the best solution, because reviewing this video later is a pain. You need "proper" surveilance software for that... 

         

        Well... gonna live with that :smileyindifferent:

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