PLEX is failing to initialize with error 22002010000 on latest version on ReadyNas 516

[mage1]

Any idea what might cause this? Corrupt config? I noticed the app wasn't started and attempting to start it resulted in failing to initialize 22002010000 error code. I upgrade to latest version and still same result. Reboot of the NAS resulted in the same.

Anyone know how to fix this?

Thanks,

Rob

[mdgm-ntgr · Accepted solution]

In this case I think the problem was this:

At some point Plex crashed and the pid file /apps/plexmediaserver/MediaLibrary/Plex Media Server/plexmediaserver.pid was left behind

Consequently each time you tried to start Plex, Plex thought it was already running and refused to start.

[BrianL2]

Hi mage1,

Can you confirm the exact Firmware version running in your RN516 unit? You may also want to check this old post.

Hope this helps!

Kind regards,

BrianL
NETGEAR Community Team

[mage1]

I am running the latest firmware 6.4.0 on the 516 unit.

I did find that post you linked to, but I have little idea about all those Linux commands and am unsure what I need to do to repair it.

I could remove and reinstall PLEX.  Would that do it?  I suppose that might blow away all my data, too (like indexing information, poster seletions, what's watched or not, etc.) and all of that would have to be recalculated and some of it redone manually?  😞

Barring that, any other ideas?

Thanks,

Rob

[BrianL2]

Hi mage1,

You could lose all your settings if the app will be removed. For the meantime, let's hear from other members and see if they have other suggestions or a workaround to fix this.

Kind regards,

BrianL
NETGEAR Community Team

[StephenB]

There are a few postings reporting this over the past couple of years (both in the plex forum and here).

I'm not seeing anyone who managed to resolve it w/o reinstalling plex.

[mdgm-ntgr · Accepted solution]

In this case I think the problem was this:

At some point Plex crashed and the pid file /apps/plexmediaserver/MediaLibrary/Plex Media Server/plexmediaserver.pid was left behind

Consequently each time you tried to start Plex, Plex thought it was already running and refused to start.

[mage1]

That was it!  I marked it as the solution.

Thanks all and thank you mdgm!

Rob