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Ready cloud App for Windows 10 won't open a file explorer window.

PPP_Inc
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Ready cloud App for Windows 10 won't open a file explorer window.

ReadyNAS 516, 6.10.2 - setting up remote access.  The readyCloud app 1.19 (latest at time of posting) opens a file explorer window properly on some computers, and nothing on others.  It's not account related, as I am using one account to test all of the computers. 

 

Lenovo M83, 8 GB RAM, Windows 10, a variety of small form factor and towers, works on some not on others, and I don't see a pattern.

 

Suggestions?

Model: RN51661E|ReadyNAS 516 6-Bay 6x1TB Enterprise Drive
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PPP_Inc
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Re: Ready cloud App for Windows 10 won't open a file explorer window.

Update.  It's something in the windows profile that prevents the file explorer window from opening.  When I log into the sam computer using another local account, it works fine.  The problem account is also a local account, with admin priviledges. Any thoughts on what to look for before I create a new profile for these users?

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