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Forum Discussion
Showing .tmp files in ReandyNAS 424
Hello, I have upgraded version 6.10.3 and after that there are files generating with extension *.tmp I am attaching screenshot as well. Please help. Thanks Ashu
Microsoft Office application. When opening Word or excel file and click on save after 50 to 60 seconds it create TMP file.
Ashu wrote:
Microsoft Office application. When opening Word or excel file and click on save after 50 to 60 seconds it create TMP file.
Office applications create these files by design, but they are supposed to delete them when the application is closed.
How many user PCs are not deleting the temp files after they exit the application?
Is this office 365 or an older version?
StephenB wrote:
Ashu wrote:Microsoft Office application. When opening Word or excel file and click on save after 50 to 60 seconds it create TMP file.
Office applications create these files by design, but they are supposed to delete them when the application is closed.
How many user PCs are not deleting the temp files after they exit the application?
Is this office 365 or an older version?
Most of users and it's office365 version.
Ashu wrote:
Most of users and it's office365 version.
Again, it's normal to see the tmp files when Office has the files open. If users are simply leaving the files open in Office, then the tmp files will stay on the NAS. If Office crashes, or otherwise terminated abnormally the tmp files will be left behind, and you'll need to manually delete them from time to time.
In order to see if something is wrong, you need to first exit Office and then check if the file is deleted.
If that isn't happening, then resetting the file access permissions on the share is probably the next step. Go into the share settings and navigate to the "file access" page. If "grant rename and delete privileges..." isn't checked, then check it. Then click on the reset control on the left of the page (even if "grant rename" was already checked).
If that doesn't resolve it, you probably should contact Microsoft support (as it is an Office issue).
StephenB wrote:
Ashu wrote:Most of users and it's office365 version.
Again, it's normal to see the tmp files when Office has the files open. If users are simply leaving the files open in Office, then the tmp files will stay on the NAS. If Office crashes, or otherwise terminated abnormally the tmp files will be left behind, and you'll need to manually delete them from time to time.
In order to see if something is wrong, you need to first exit Office and then check if the file is deleted.
If that isn't happening, then resetting the file access permissions on the share is probably the next step. Go into the share settings and navigate to the "file access" page. If "grant rename and delete privileges..." isn't checked, then check it. Then click on the reset control on the left of the page (even if "grant rename" was already checked).
If that doesn't resolve it, you probably should contact Microsoft support (as it is an Office issue).
I don't think it microsoft issue because it happens only when work from NAS shared folders, in local folder no any tmp file is creating.
Ashu wrote:
I don't think it microsoft issue because it happens only when work from NAS shared folders, in local folder no any tmp file is creating.
Office is creating those files - not the NAS. The files are often hidden - but they are in the local folders too.
If you google for this, you'll find a lot of folks complaining about tmp files with Microsoft Office, going back at least 10-15 years. That includes more recent posts reporting this with Office365. In some cases, those reports are with network folders, in other cases they aren't. Unfortunately there isn't much posted about how to solve the issue.
One of many, many hits: https://answers.microsoft.com/en-us/msoffice/forum/all/office-2016-creating-visible-tmp-files-for-every/84800885-3f54-4afe-a2f9-e75cb525ad66
But try resetting the file access for the share next.
StephenB wrote:
Ashu wrote:I don't think it microsoft issue because it happens only when work from NAS shared folders, in local folder no any tmp file is creating.
Office is creating those files - not the NAS. The files are often hidden - but they are in the local folders too.
If you google for this, you'll find a lot of folks complaining about tmp files with Microsoft Office, going back at least 10-15 years. That includes more recent posts reporting this with Office365. In some cases, those reports are with network folders, in other cases they aren't. Unfortunately there isn't much posted about how to solve the issue.
One of many, many hits: https://answers.microsoft.com/en-us/msoffice/forum/all/office-2016-creating-visible-tmp-files-for-every/84800885-3f54-4afe-a2f9-e75cb525ad66
But try resetting the file access for the share next.
Ok Thanks for all your responses I have seen this URL already but there is no solution. I have already did uninstall and install office again but same issue. Is there option in NAS to hide tmp file?
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