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Forum Discussion
tkernaghan
Oct 27, 2019Tutor
Slow internet speed
I have a ReadyNAS 312 and currently have the ReadyCloud app v1.19 running on my system. I am the only user of the ReadyNAS and use it for backup and storage. When the app is indexing or uploading f...
tkernaghan
Oct 28, 2019Tutor
Yes, my Surface is able to reach the internet but it takes a very long time to load a web page. It's like I'm on dial up.
Yes, my internet is Google Fiber 100 MB up and down.
Depending on how many files change, it can take several minutes to upload and complete. With files changing all the time, the app is in constant index & upload so it takes a very long time for my internet speed to return. Interestingly, I can stream TV on my Roku TV without any issues. It appears to only effect my Surface and it's ability to use bandwidth.
I don't know how to reduce the priority of the process using Windows Task Manager. I don't see that as an option when I open Task Manager.
Sandshark
Oct 30, 2019Sensei
Actually, the fact that your wifi access is via the Google Fiber router is new information. You said you have Google Fiber internet, which can be completely different from what controls your intranet.
I think it would be a good idea for Netgear to add a throttle capability to ReadyCloud sync services. When you are remote, there is something in the path that is already throttling it (probably your home internet upload speed)..
I also think the crux of your issue may be this:
tkernaghan wrote:
Depending on how many files change, it can take several minutes to upload and complete. With files changing all the time, the app is in constant index & upload so it takes a very long time for my internet speed to return. Interestingly, I can stream TV on my Roku TV without any issues. It appears to only effect my Surface and it's ability to use bandwidth.
While it is your intranet (which is between your Surface and the internet), not your internet, that is affected, the question is why ReadyCloud thinks so many files are constantly changing? What files have you configured ReadyCloud to sync?
- tkernaghanNov 05, 2019Tutor
I have configured ReadyCloud to sync all files in my documents, music, photos, Outlook files, etc. Essentially most files that are not program files. Since I have a couple hundered clients and work all day, their data whether in One Note or a PDF, is constantly changing.
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