Unable to access PLEX media files - Permission issue

Success!!  I carefully typed the very long password I have and it worked.  I followed your instructions to the letter and, after quite some time,
a zip file of the plexmediaserver folder was created.   I am now moving it off the NAS and onto the new server!

Thanks for your excellent help!

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herbg wrote:

Success!!  

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Great!

One more question ...

I've moved the plexmediaserver.zip file to the destination folder.  However, I'm having some difficulty unzipping the file.
I point the cursor to the file, right-click, and select "Extract All".

The "Extract Compressed (Zipped) Folders" dialogue box pops up, I select the destination folder
and click the "Extract" button.

Then, the dialogue box kinda stays still ... looking like nothing is happening ... with a circle spinning when I point the cursor over the box.  When I try to click, I see the (Not Responding) message.

So, I patiently wait ... not sure if it's freezing or taking a very long time to extract the zipped folder.

The folder is about 6.8GB and it took several minutes to zip it up, using your SSH instructions.

Any idea what might be happening?

... and after an hour of circle scrolling, nothing happened. 
So, I'm unable to unzip the file.

I've moved the file to a USB drive (off the destination folder) and will see if I have
success unzipping it to there.

Of course it is a large zip file with a lot of files in it.  What are you using to do the unzip?  Personally I use 7-zip (though I haven't tried it on the zipped Plex library).

I zipped the file with your instructions.  Can I unzip it using 7-Zip?  I thought it had to be zipped with 7-Zip in order to unzip it.

If not, I will give that a try.

7-zip supports the zip format (as many other utilities do).

I will give that a try tonight!

That absolutely was the trick!  7-zip was much better!  Files were successfully transferred!