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Forum Discussion
Drives Not Recognized by ReadyNAS Duo V2
My ReadyNAS Duo V2 (RND2000-200AJS) runs the 5.3.13 firmware and seems to work correctly with the old disks that I've used in it. However I need more storage capacity so I bought a pair of new 3TB WD Gold Re models (WD3000FYYZ). However the NAS won't recognise them. At first I thought it was because they were not formatted, but I did that job and tried again. No joy. I even tried using one of the Golds together with another drive that was already accepted and working, but the Gold was just ignored and the old drive continued to work. I tried both RAID and JBOD, in the hope that if I could get the Golds accepted, I could then switch to the mode I actually want, which is JBOD. Can anyone offer a solution please? I seem to be in danger of having to put the ReadyNAS aside as useless to me.
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Did you try putting in a single disk, and use the boot menu to do a factory reset? Instructions are on page 16-17 here: http://www.downloads.netgear.com/files/GDC/RND2110/ReadyNAS_Duov2_NV+v2_HW_en_23-Mar-12.pdf
Another option is to use the quick write-zeros test in lifeguard to unformat the disk. Then insert it in the NAS by itself and power up.
If that doesn't seem to do factory install, then use RAIDar to see the status, and let us know what it says. https://kb.netgear.com/20684/ReadyNAS-Downloads
Note you have about 10 minutes to select flexraid/jbod with RAIDar after the reset begins. You need RAIDar 4.3.8 to trigger flexraid.
Thanks for the prompt reply. Yes, I have done several factory resets as I tried out various things I hoped would work. I have no difficulty getting the ReadyNAS Duo V2to operate correctly as long as it is fitted with a couple of old disks I used in it for years until they became full. I have reset the device and reinstated those disks (by then wiped clean by the reset, in the cases where I had it in RAID mode at the time) with no difficulty; it all followed what the manual said it would do. However when I install one of the WD Gold disks alongside one of those old disks, the old disk behaves perfectly and the Gold disk is not processed. If I put in the Gold disk alone, it as treated as not having a disk installed.
I have been using Raidar 4.3.8, and it has worked well for me.
The inability to get the Gold disks recognised is the only odd thing that has been happening - in other respects the Duo V2 acts as I had expected. That has led me to suspect that the Duo V2 is incompatible with my Gold disks, and perhaps will all Gold disks. The Netgear list of acceptable disk types does not seem to have been updated in some time, and in fact I was unable to access it when I tried.
I'm hoping that there is a way around this problem, because each of the Gold disks cost substantially more than the Duo V2 did when I bought it new, and they are not returnable now that they have been formatted. It looks as if I will end up having to scrap the Duo V2 and go looking for a device I can use my disks in.
oldandtired wrote:
The Netgear list of acceptable disk types does not seem to have been updated in some time, and in fact I was unable to access it when I tried.
The HCL is available, but pretty useless since it is so old. It is possible that it isn't compatible, though I find that surprising. You did try unformatting the disk?
oldandtired wrote:
they are not returnable now that they have been formatted.
That sounds a bit unusual to me, and of course you can unformat them by zeroing them with lifeguard.
On-line sellers I've used generally will allow exchanges at least for any reason.
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