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Forum Discussion
ReadyNAS DUO - Files disappeared, video only
I've been using this DUO for many years just for simple NAS with no problems, X-RAID (Expandable RAID), 2 disks, Redundant. I have Shares set as Backup and Media.. In Media I have five folders,...
I don't know what happened, but I do know that if data is written to the NAS then recovery becomes more problematic.
So I do suggest that you not write anything else to the C volume.
Netgear support offers data recovery. Some users have also had good luck with ReclaiMe.
I cant get anything from Netgear suport re data recovery, I guess as this DUO is 7 years old.
I will have to try the ReclaiMe.
I would realy like to find out what happened.
Hello lipmil,
I checked your profile and found that your ReadyNAS Duo is registered but it no longer has warranty. However, you can still purchase data recovery support contract from support team, I believe you may also need to purchase a per incident support first. Please see this article: NETGEAR Support ReadyNAS: Data Recovery Diagnostics - Scope of Service
Welcome to the community!
Regards,
Hello lipmil,
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