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Forum Discussion
Szilard
Oct 17, 2018Aspirant
All files have "disappeared"
At this point when I log in to my ReadyNAS over the web interface all sahres have disappeared, even the usual default ones. There is only a home folder with an empty folder for the original admin and one for an other user I have added when I originally configured the system.
Over NFS and SMB the original shares are still available, but of course I can not change permissions or anything else, because I would normally do that over the web interface, and from there all the shares are gone.
My Firmware is 6.9.4
The sudden disappearence was preceded by the following events:
the drive got very slow, when I looked at it the internal temperature has increased from 45C to 65C. I went to look at the device, on the front panel it displayed the "Rebooting, see you soon" message.
After the reboot has completed (it took about 40 minutes) the shares were gone from the web interface. I have rebooted it again, this time it went very fast, but the situation did not change.
also on the overview it displays correctly, that 2TB is used on the drives.
On the volumes all seems to be all right: 7 drives in X-RAid, one Spare.
All seems to be healthy.
Is there a way to make the shares reappear, or do I just have to put up with it until the next firmware comes out?
Have I perhaps changed some kind of settings and now it displays a different "view" of the filesystem?
So the issue is that the readynas share config files have become corrupted.
One thing you could try is
- rename one of the public share folders (subvolume)
- create a new share with the original name
- delete the new subvolume with btrfs subvolume delete -c \data\sharename
- rename the original public share folder to the original name.
13 Replies
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- StephenBGuru - Experienced User
You could use paid support for this. It probably will require use of ssh to recover the shares. Are you familiar with the linux command line?
- SzilardAspirant
I can get to the snapshots of parts only that I can see anyway.
- SzilardAspirant
I have a second NAS, exact same thing, and I back this one up to the second one. Now the interesting thing is that the backups still back up all the new data on the invisible parts. But if I go to see the configuration of the backup all there is a warning that the target of the backups does not exist any more. Also in the logs there is a success note every time the backup complets
So the filesystem is still functional, all is well, only the web interface is tripping.
- SzilardAspirant
The only thing that I did not see before in the logs is " System: ReadyNASOS background service started."
SSH: yes, I work on command line regularly. But I would like to notice: I can mount the vanished NFS shares, I can add and remove files from there, etc... so they are not gone, it is just the web interface that doesn't show any of them.
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