NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNas Duo - Freezes / Hangup
I have two ReadyNas Duo's. The one causing the problems I have had for a couple of years with no issues. Last week I noticed the Nas was hung up because I was unable to load a movie. When using the ...
After trying everything I could think of last night to get the NAS going again, I ended up having to pullthe plug :( It still looked OK this morning and it's curently resyncing. I've pulled the logs and there are quite a few SMART errors for the older seagate disk...
Smart Stats for disk 1:
=== START OF INFORMATION SECTION ===
Model Family: Seagate Pipeline HD 5900.2
Device Model: ST31000322CS
Serial Number: XXXXXXXX
LU WWN Device Id: 5 000c50 01c64db02
Firmware Version: SC13
User Capacity: 1,000,204,886,016 bytes [1.00 TB]
Sector Size: 512 bytes logical/physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Fri Sep 6 00:40:04 2013 WEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
...boring stuff...
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 069 063 006 Pre-fail Always - 72837718
3 Spin_Up_Time 0x0003 095 095 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 037 037 020 Old_age Always - 65535
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 072 060 030 Pre-fail Always - 16301554
9 Power_On_Hours 0x0032 079 079 000 Old_age Always - 18547
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 56
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 001 001 000 Old_age Always - 64718
188 Command_Timeout 0x0032 100 100 000 Old_age Always - 0
189 High_Fly_Writes 0x003a 001 001 000 Old_age Always - 543
190 Airflow_Temperature_Cel 0x0022 066 062 045 Old_age Always - 34 (Min/Max 33/34)
194 Temperature_Celsius 0x0022 034 040 000 Old_age Always - 34 (0 15 0 0 0)
195 Hardware_ECC_Recovered 0x001a 047 042 000 Old_age Always - 72837718
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 36
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 36
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
SMART Error Log Version: 1
ATA Error Count: 64718 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 64718 occurred at disk power-on lifetime: 18547 hours (772 days + 19 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
25 00 00 ff ff ff ef 00 5d+08:32:05.888 READ DMA EXT
ef 03 45 01 00 00 00 00 5d+08:32:05.866 SET FEATURES [Set transfer mode]
00 00 00 00 00 00 00 ff 5d+08:32:05.859 NOP [Abort queued commands]
00 00 00 00 00 00 00 ff 5d+08:32:05.848 NOP [Abort queued commands]
25 00 00 ff ff ff ef 00 5d+08:32:03.426 READ DMA EXT
Error 64717 occurred at disk power-on lifetime: 18547 hours (772 days + 19 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
25 00 00 ff ff ff ef 00 5d+08:32:03.426 READ DMA EXT
ef 03 45 01 00 00 00 00 5d+08:32:03.404 SET FEATURES [Set transfer mode]
00 00 00 00 00 00 00 ff 5d+08:32:03.397 NOP [Abort queued commands]
00 00 00 00 00 00 00 ff 5d+08:32:03.386 NOP [Abort queued commands]
25 00 00 ff ff ff ef 00 5d+08:32:00.954 READ DMA EXT
Error 64716 occurred at disk power-on lifetime: 18547 hours (772 days + 19 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
25 00 00 ff ff ff ef 00 5d+08:32:00.954 READ DMA EXT
ef 03 45 01 00 00 00 00 5d+08:32:00.932 SET FEATURES [Set transfer mode]
00 00 00 00 00 00 00 ff 5d+08:32:00.925 NOP [Abort queued commands]
00 00 00 00 00 00 00 ff 5d+08:32:00.914 NOP [Abort queued commands]
25 00 00 ff ff ff ef 00 5d+08:31:58.472 READ DMA EXT
Error 64715 occurred at disk power-on lifetime: 18547 hours (772 days + 19 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
25 00 00 ff ff ff ef 00 5d+08:31:58.472 READ DMA EXT
ef 03 45 01 00 00 00 00 5d+08:31:58.450 SET FEATURES [Set transfer mode]
00 00 00 00 00 00 00 ff 5d+08:31:58.443 NOP [Abort queued commands]
00 00 00 00 00 00 00 ff 5d+08:31:58.432 NOP [Abort queued commands]
25 00 00 ff ff ff ef 00 5d+08:31:56.010 READ DMA EXT
Error 64714 occurred at disk power-on lifetime: 18547 hours (772 days + 19 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
25 00 00 ff ff ff ef 00 5d+08:31:56.010 READ DMA EXT
ef 03 45 01 00 00 00 00 5d+08:31:55.988 SET FEATURES [Set transfer mode]
00 00 00 00 00 00 00 ff 5d+08:31:55.981 NOP [Abort queued commands]
00 00 00 00 00 00 00 ff 5d+08:31:55.970 NOP [Abort queued commands]
25 00 00 ff ff ff ef 00 5d+08:31:53.549 READ DMA EXT
SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]
...boring stuff...
SMART stats for disk 2:
=== START OF INFORMATION SECTION ===
Device Model: WDC WD10EFRX-68JCSN0
Serial Number: XXXXXXX
LU WWN Device Id: 5 0014ee 2b29fd71d
Firmware Version: 01.01A01
User Capacity: 1,000,204,886,016 bytes [1.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 8
ATA Standard is: Exact ATA specification draft version not indicated
Local Time is: Fri Sep 6 00:40:07 2013 WEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
...boring stuff...
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 100 253 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 139 139 021 Pre-fail Always - 4008
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 6
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 099 098 000 Old_age Always - 1045
10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 6
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 5
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 0
194 Temperature_Celsius 0x0022 111 107 000 Old_age Always - 32
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]
...boring stuff...
Smart Stats for disk 1:
=== START OF INFORMATION SECTION ===
Model Family: Seagate Pipeline HD 5900.2
Device Model: ST31000322CS
Serial Number: XXXXXXXX
LU WWN Device Id: 5 000c50 01c64db02
Firmware Version: SC13
User Capacity: 1,000,204,886,016 bytes [1.00 TB]
Sector Size: 512 bytes logical/physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Fri Sep 6 00:40:04 2013 WEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
...boring stuff...
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 069 063 006 Pre-fail Always - 72837718
3 Spin_Up_Time 0x0003 095 095 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 037 037 020 Old_age Always - 65535
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 072 060 030 Pre-fail Always - 16301554
9 Power_On_Hours 0x0032 079 079 000 Old_age Always - 18547
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 56
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 001 001 000 Old_age Always - 64718
188 Command_Timeout 0x0032 100 100 000 Old_age Always - 0
189 High_Fly_Writes 0x003a 001 001 000 Old_age Always - 543
190 Airflow_Temperature_Cel 0x0022 066 062 045 Old_age Always - 34 (Min/Max 33/34)
194 Temperature_Celsius 0x0022 034 040 000 Old_age Always - 34 (0 15 0 0 0)
195 Hardware_ECC_Recovered 0x001a 047 042 000 Old_age Always - 72837718
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 36
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 36
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
SMART Error Log Version: 1
ATA Error Count: 64718 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 64718 occurred at disk power-on lifetime: 18547 hours (772 days + 19 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
25 00 00 ff ff ff ef 00 5d+08:32:05.888 READ DMA EXT
ef 03 45 01 00 00 00 00 5d+08:32:05.866 SET FEATURES [Set transfer mode]
00 00 00 00 00 00 00 ff 5d+08:32:05.859 NOP [Abort queued commands]
00 00 00 00 00 00 00 ff 5d+08:32:05.848 NOP [Abort queued commands]
25 00 00 ff ff ff ef 00 5d+08:32:03.426 READ DMA EXT
Error 64717 occurred at disk power-on lifetime: 18547 hours (772 days + 19 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
25 00 00 ff ff ff ef 00 5d+08:32:03.426 READ DMA EXT
ef 03 45 01 00 00 00 00 5d+08:32:03.404 SET FEATURES [Set transfer mode]
00 00 00 00 00 00 00 ff 5d+08:32:03.397 NOP [Abort queued commands]
00 00 00 00 00 00 00 ff 5d+08:32:03.386 NOP [Abort queued commands]
25 00 00 ff ff ff ef 00 5d+08:32:00.954 READ DMA EXT
Error 64716 occurred at disk power-on lifetime: 18547 hours (772 days + 19 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
25 00 00 ff ff ff ef 00 5d+08:32:00.954 READ DMA EXT
ef 03 45 01 00 00 00 00 5d+08:32:00.932 SET FEATURES [Set transfer mode]
00 00 00 00 00 00 00 ff 5d+08:32:00.925 NOP [Abort queued commands]
00 00 00 00 00 00 00 ff 5d+08:32:00.914 NOP [Abort queued commands]
25 00 00 ff ff ff ef 00 5d+08:31:58.472 READ DMA EXT
Error 64715 occurred at disk power-on lifetime: 18547 hours (772 days + 19 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
25 00 00 ff ff ff ef 00 5d+08:31:58.472 READ DMA EXT
ef 03 45 01 00 00 00 00 5d+08:31:58.450 SET FEATURES [Set transfer mode]
00 00 00 00 00 00 00 ff 5d+08:31:58.443 NOP [Abort queued commands]
00 00 00 00 00 00 00 ff 5d+08:31:58.432 NOP [Abort queued commands]
25 00 00 ff ff ff ef 00 5d+08:31:56.010 READ DMA EXT
Error 64714 occurred at disk power-on lifetime: 18547 hours (772 days + 19 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
25 00 00 ff ff ff ef 00 5d+08:31:56.010 READ DMA EXT
ef 03 45 01 00 00 00 00 5d+08:31:55.988 SET FEATURES [Set transfer mode]
00 00 00 00 00 00 00 ff 5d+08:31:55.981 NOP [Abort queued commands]
00 00 00 00 00 00 00 ff 5d+08:31:55.970 NOP [Abort queued commands]
25 00 00 ff ff ff ef 00 5d+08:31:53.549 READ DMA EXT
SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]
...boring stuff...
SMART stats for disk 2:
=== START OF INFORMATION SECTION ===
Device Model: WDC WD10EFRX-68JCSN0
Serial Number: XXXXXXX
LU WWN Device Id: 5 0014ee 2b29fd71d
Firmware Version: 01.01A01
User Capacity: 1,000,204,886,016 bytes [1.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 8
ATA Standard is: Exact ATA specification draft version not indicated
Local Time is: Fri Sep 6 00:40:07 2013 WEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
...boring stuff...
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 100 253 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 139 139 021 Pre-fail Always - 4008
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 6
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 099 098 000 Old_age Always - 1045
10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 6
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 5
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 0
194 Temperature_Celsius 0x0022 111 107 000 Old_age Always - 32
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]
...boring stuff...
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
