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Forum Discussion

qdavis's avatar
qdavis
Aspirant
Jan 05, 2017

ReadyNas RN31400 stuck in boot at "Encryption Key 53%" followed by "Fail to startup"

I have a ReadyNas 314 running firmware 6.6.0. It's been running for about 3 years, with dual 2 TB hard drives, with encryption. The drives are about 70% full, and the performance started dropping. ...
Booting
Performance
jak0lantash's avatar
jak0lantash
Mentor
Apr 17, 2017

If you're ok with running a beta F/W, I think the easier way is to upgrade to 6.7.1 Beta 1, so you don't have to worry about the quotas for now. (6.7.1 Beta 1 is supposed to fix the OOM issue)

Then you can focus on the encryption key issue.

Alternatively, you may contact NETGEAR Support so they help you with addressing both issues at the same time.

Retired_Member's avatar
Retired_Member
Apr 17, 2017

im ok with trying the beta, i looked on the firmware page and also attempted to do a search for the 6.7.0 beta 1 firmware, did not find them, additionally the 6.7.0 page has been taken down. so do i need to contact someone to attempt the 6.7.0 beta 1 upgrade?

    • Retired_Member's avatar
      Retired_Member
      Apr 17, 2017

      thank you, downloaded and installing now, i think one of my issues is that i went from 6.2.1 to 6.2.4 to 6.6.1 to 6.7.0, and now i see/read that i should have installed another version or two in between 6.2.4 and 6.6.1... so it is probably hosed and i will need to start from factory reset and possibly a USB recovery... thank you for your help.

       

      will see what happens now and what direction i will need to go next.

      • jak0lantash's avatar
        jak0lantash
        Mentor
        Apr 17, 2017
        Bofc wrote:

        thank you, downloaded and installing now, i think one of my issues is that i went from 6.2.1 to 6.2.4 to 6.6.1 to 6.7.0, and now i see/read that i should have installed another version or two in between 6.2.4 and 6.6.1...

        Can you share where you read that? I'm aware of mandatory upgrade path for ARM units, but I don't think there is any specific path for x86 units.

        USB Boot Recovery won't help here. I wish this would be clearly explained somewhere public. It's to rewrite the flash. Your NAS is booting from the drives. So it's irrelevant in the context ;)

        Factory Default may be the fast path to having a working setup, but if you can fix quickly fix it without having to do that, it's good too I guess. Well unless you want to start clean, after having some OOM and stuff.

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