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Forum Discussion
The paths for the shares listed below could not be found.
After reboot through the admin webpage, I got message of "The paths for the shares listed below could not be found. Typically, this occurs when the ReadyNAS is unable to access the data volume.". then I lost my data volume.
Product Information:
NETGEAR ReadyNASRNDU6000 (ReadyNAS Pro Pioneer Edition)
Serial Number: 001F33EA5A3F
how can I get the data back?
6 Replies
Replies have been turned off for this discussion
The volume scan information reveals the Group descriptors and ext2 superblock are bad. When the NAS tried to fix, then it caused "Memory allocation failed".
Please see the following volume scan information:
***** File system check performed at Wed Jul 19 16:32:56 WEST 2017 *****
fsck 1.41.12 (17-May-2010)
e2fsck 1.41.12 (17-May-2010)
fsck.ext4: Group descriptors look bad... trying backup blocks...
fsck.ext4: The ext2 superblock is corrupt when using the backup blocks
fsck.ext4: going back to original superblock
Note: if several inode or block bitmap blocks or part
of the inode table require relocation, you may wish to try
running e2fsck with the '-b 32768' option first. The problem
may lie only with the primary block group descriptors, and
the backup block group descriptors may be OK.
Block bitmap for group 1408 is not in group. (block 0)
Relocate? yes
Inode bitmap for group 1408 is not in group. (block 0)
Relocate? yes
Inode table for group 1408 is not in group. (block 0)
WARNING: SEVERE DATA LOSS POSSIBLE.
Relocate? yes..................................
..................................
..................................
Inode 88606382 is in use, but has dtime set. Fix? yes
Inode 88606248 has illegal block(s). Clear? yes
Illegal block #0 (2147950657) in inode 88606248. CLEARED.
Illegal block #6 (2067791875) in inode 88606248. CLEARED.
Illegal double indirect block (2147700800) in inode 88606248. CLEARED.
Illegal block #1446002 (3757255759) in inode 88606248. CLEARED.
Error storing directory block information (inode=88606248, block=0, num=716756): Memory allocation failed
e2fsck: abortedHello,
Any idea or support are high appreciated!! I really need to get my data back.
Is it helpful to reboot again? The All six hard disks are OK from the admin webpage.
Thanks in advance.
Hello nicho2016,
It appears the issue you have described requires assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend.
Unfortunately, It shows on your records that the support warranty of your product is already expired. You may try contacting support center and avail a support contract. That should allow you to extend the support for your product so they can escalate your issue to L3 or patiently wait for anyone in the community who has the knowledge in the SSH commands and fixing some issues from the backend.
Regards,
Marty_M
NETGEAR Community TeamHello nicho2016,
We’d greatly appreciate hearing your feedback letting us know if the information weprovided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Marty_M
NETGEAR Community Team
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