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ClausH42's avatar
ClausH42
Aspirant
Oct 09, 2015
Solved

Readynas NV+ stuck at booting - missing shares found

Hello,

 

i have an issue with on of my NV+ v1 which worked for long without an issue (configuration X-Raid). Some days ago when i checked the display after not being able to access the data i found the message booting on the display and it stayed for hours. I restarted the NV+ and found the system stuck again in booting. I did a OS reinstall and the system booted and performed a FS check. Raidar showed 100%checked and all HDD LEDs in green. I restarted and the system stucked again.

 

I tried to check if the HDDs are causing this and removed slot 1 booted, no change, reinserted, removed slot 2, and so on. Repeated this for all 4 slots. Booting never finished.

 

The result now is: System starts, Booting and after some minutes it shows "Booting, done". I can reach it via putty, did a check of the smart info of the HDDs and found nothing obvious ("smartctl"). Since some days,after every boot i receive now a message that shares are not accessible (media, backup, music, etc.).

 

Any idea how i can access my data again or how to rework this?

 

I have a second NV+ and a Ultra6 available (ultra6 will not help in this case). The disks in the NV+ are WD20EZRX, the green ones but i switched them all to idle time 300 and load cycle count did not increase significantly during the last years.

Can i transfer the disks to the 2nd NV+ and try if it is running there? If not please give me an information how i can access my data again.

 

Thank you in advance

 

Readynas NV+ v1 with 4 WD20EZRX and X-Raid latest firmware 4.14

 

 

  • I had a look at the etc/fstab using vi and found a large discrepancy between the fstab of my two NV+

    the nv+ that does not finish boot:

    ***** File system check performed at Sun Oct  4 13:28:32 CEST 2015 *****
    fsck 1.40.11 (17-June-2008)
    WARNING: bad format on line 2 of /etc/fstab
    WARNING: bad format on line 4 of /etc/fstab
    WARNING: bad format on line 5 of /etc/fstab
    WARNING: bad format on line 6 of /etc/fstab
    WARNING: bad format on line 7 of /etc/fstab
    WARNING: bad format on line 8 of /etc/fstab
    WARNING: bad format on line 9 of /etc/fstab
    WARNING: bad format on line 10 of /etc/fstab
    WARNING: bad format on line 11 of /etc/fstab
    WARNING: bad format on line 12 of /etc/fstab
    WARNING: bad format on line 13 of /etc/fstab
    WARNING: bad format on line 14 of /etc/fstab
    e2fsck 1.40.11 (17-June-2008)
    fsck.ext3: No such file or directory while trying to open /dev/c/c^M
    
    The superblock could not be read or does not describe a correct ext2
    filesystem.  If the device is valid and it really contains an ext2
    filesystem (and not swap or ufs or something else), then the superblock
    is corrupt, and you might try running e2fsck with an alternate superblock:
        e2fsck -b 8193 <device>
    
    - fstab 1/33 3%
    fsck 1.40.11 (17-June-2008)
    WARNING: bad format on line 2 of /etc/fstab
    WARNING: bad format on line 4 of /etc/fstab
    WARNING: bad format on line 5 of /etc/fstab
    WARNING: bad format on line 6 of /etc/fstab
    WARNING: bad format on line 7 of /etc/fstab
    WARNING: bad format on line 8 of /etc/fstab
    WARNING: bad format on line 9 of /etc/fstab
    WARNING: bad format on line 10 of /etc/fstab
    WARNING: bad format on line 11 of /etc/fstab
    WARNING: bad format on line 12 of /etc/fstab
    WARNING: bad format on line 13 of /etc/fstab
    WARNING: bad format on line 14 of /etc/fstab
    e2fsck 1.40.11 (17-June-2008)
    fsck.ext3: No such file or directory while trying to open /dev/c/c^M
    
    The superblock could not be read or does not describe a correct ext2
    filesystem.  If the device is valid and it really contains an ext2
    filesystem (and not swap or ufs or something else), then the superblock
    is corrupt, and you might try running e2fsck with an alternate superblock:
        e2fsck -b 8193 <device>
    
    
    
    
    ^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@^@
    /dev/hdc2       none    swap    sw                              0 0
    /dev/hde2       none    swap    sw                              0 0
    /dev/hdg2       none    swap    sw                              0 0
    proc            /proc   proc    defaults                        0 0
    /dev/c/c        /c      ext3    defaults,noatime,user_xattr,acl,user_xattr,user_
    /dev/hdc1       /       ext3    defaults,noatime                        0 1

    and the nv+ that is up and running:

    #-----------------------------------------------------------------------------
    # <device>         <mount>              <type>     <options>    <freq> <pass>
    #-----------------------------------------------------------------------------
    /dev/hdc1          /                    ext2       defaults,noatime      0
    proc               /proc                proc       defaults          0      0
    /dev/hde2          swap                 swap       defaults          0      0
    /dev/hdc2          swap                 swap       defaults          0      0
    /dev/hdg2          swap                 swap       defaults          0      0
    /dev/c/c           /c                   ext2       defaults,acl,user_xattr,usrqu

    the one that is not running shows an ext3 filesystem, whereas the running one shows ext2. As far as i know i never changed this, but what i find more interesting is the long text before the fstab data starts. Even if i do not understand what it tries to tell me

9 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    You can migrate the disks to the other NAS for testing.  Just label the disks by system/slot, and migrate powered down.

     

    But since you do have ssh still working, I suggest first logging in and entering 

    df . -h

    df . -i

     

    I am thinking a full OS partition

    • ClausH42's avatar
      ClausH42
      Aspirant

      Thank you so far,

       

      i will try this as soon as i am at home

    • ClausH42's avatar
      ClausH42
      Aspirant

      Hello,

       

      i tried the df command and got a response, but this says nothing to me:

       

      nas-1:/# df . -h
      Filesystem            Size  Used Avail Use% Mounted on
      -                            1.9G  1.9G   66M  97% /
      nas-1:/# df . -i
      Filesystem            Inodes   IUsed   IFree IUse% Mounted on
      -                          128000   14543  113457   12% /

       

      I see that 97% is almost full, but the NAS has by far more diskspace. So i assume this is the room for the OS. Any idea how to correct this.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        ClausH42 wrote:

        Hello,

         

        i tried the df command and got a response, but this says nothing to me:

         

        nas-1:/# df . -h
        Filesystem            Size  Used Avail Use% Mounted on
        -                            1.9G  1.9G   66M  97% /
        nas-1:/# df . -i
        Filesystem            Inodes   IUsed   IFree IUse% Mounted on
        -                          128000   14543  113457   12% /

         

        I see that 97% is almost full, but the NAS has by far more diskspace. So i assume this is the room for the OS. Any idea how to correct this.


        The OS partition on the NV+ is only 2 GB.  Normally it is around 20-25% full.  97% full certainly creates performance issues.

         

        The next step is to find out where space is going.  Look in /var/log and /var/cache first.  It they are not the culprit, you'll need to poke around until you find them.

         

        You can truncate run-away logs using "echo > filename"  

         

        You should be able to simply delete files in the cache, but don't delete folders.  You can delete everything in /var/cache/minidlna/art_cache/c/ (including folders)

         

        If you use DLNA, then there is an add-on to shift its cache to the "c" volume.  If you want a link to that, let us know.

         

         

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