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Forum Discussion

calinadams's avatar
Oct 07, 2021

License Key for Netgear ProSafe VPN Client Software

Hi, we have a ProSafe Gigabit 8 Port Firewall FSV318Gv2, and I'm needing a license key for it. I tried to follow the link to buy one, but the link is broken (I'm assuming because it's an older model). It's been in use for several years at a remote location, and I'm needing to get into it, but I'm struggling to find a way/place to buy a license key for the software so I can get into it. Since the switch is at another location, I can't get to it to get a serial number or anything. Is there a way I can get a license key or anything for this to get the software working again?

 

Thank you!

6 Replies

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Employee Retired

    calinadams,

     

    Welcome to our community! :)

     

    May you be able to send me the serial number of your FVS318Gv2 so that we can check it on our system if there is a VPN client license key registered to it?

     

    I'm looking forward to your private message.

     

    Regards,

     

    John

    NETGEAR Community Team

    • calinadams's avatar
      calinadams
      Tutor

      Hi John, I appreciate you getting back to me! As I stated in my post, the switch itself is actually at a different location that I am about 45 minutes away, and it's up in a tower that's not easily accessible. Is there any way to buy a license for the software itself and not have to have the serial number? There's no telling when I would be able to physically get to the switch to find any kind of serial number.

       

      Thanks!

      • JohnC_V's avatar
        JohnC_V
        NETGEAR Employee Retired

        calinadams,

         

        Thank you for your response. VPN client software is for VPN firewall and not for a switch. You can access the GUI of the firewall and check the serial number from there. But if you are really pointing that the VPN client is for your switch, I'm not sure if we are on the same page.

         

        Regards,

         

        John

        NETGEAR Community Team

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