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Orbi WiFi 7 RBE973
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1gb connection, only downloading at 300mb

merkk
Aspirant

1gb connection, only downloading at 300mb

Using firmware 1.0.4.102_10.0.74

 

I have a 1gbps internet connection. When i run a speed test I'll usually get around 500-600mbps down and 800mbps up. However, other then the speeds i get from speedtest.net, everything else seems to max out at around 300mbps down. I've don't think i've ever downloaded anything from anywhere faster then that.

 

The way my home network is setup is I have a router from the ISP thats connected to the fiber modem. I then have my netgear router plugged into their router, and everything else is plugged into my router, or connects wirelessly to my router.  I did it this way just because I'm a bit of a control freak.

 

Anyhow, tonight I was downloading a game update and it was coming down at around 25-30mbps. I decided to check some router settings to see if there was anything that might be slowing it down. MTU's are set to 1500 and I did a ping test and the max size was 1472. so 1500 should be correct. I tried lowering it to 1472 anyhow to test it and it had no effect. I also do not have quality of service turned on. I couldn't see any settings that would be limiting my speeds.

 

I then tried plugging my PC directly into the ISP's router, bypassing my router. I'm now getting downloads around 80-95mbps. Seenms to be averaging around 85. Thats a huge increase. I even tried plugging my PC into the same port my router was plugged into just incase the router had a bad port. Also tried changing the patch cable from cat5 to cat7. There's maybe a 5mbps speed boost doing that, or could just be random network spikes. I also tried unplugging everything else from my router and turning off the both wifi networks on the router. No effect.

 

I can't think of any other settings to check or anything else I can do to rule out the router just not handling 1gb speeds. Anyone have any suggestions on how to get this working?

Model: R6400|AC1750 Smart WiFi Router
Message 1 of 5
plemans
Guru

Re: 1gb connection, only downloading at 300mb

You have 2 routers running in router mode? The isp and the R6400? 

that'll cause a double nat

https://kb.netgear.com/30186/What-is-Double-NAT

 

You can try running the netgear in AP (access point) mode. that disables the routing functions and leaves the isp device in control of that. 

Message 2 of 5
merkk
Aspirant

Re: 1gb connection, only downloading at 300mb

Thanks. The article doesn't mention anything about a reduction in speed. I wouldn't be surprised if there was at least a small reduction since adding more steps to a process is more then likely going to slow it down. But this is a huge reduction. Is that normal in this scenario?

I dont think I'll be able to set the ISP's modem to bridge mode - i don't have access to the interface and I dont think they can or will change it. Its part of a mesh wifi network for the whole building. I assume setting the router in my apartment to bridge mode would basically take it out of the mesh network. I'm sure it wouldn't cause any problems for anyone, but I'm also sure they wouldn't do it.

 

And if i set my router to bridge mode, that would basically make it pointless to even have it in the first place, wouldn't it? I wanted to have my own private network. 

 

For now, I've left my PC wired into their router, and everything else, which is mostly tablets/tv's etc is on my network.

Message 3 of 5

Re: 1gb connection, only downloading at 300mb


@merkk wrote:

 

The way my home network is setup is I have a router from the ISP thats connected to the fiber modem. I then have my netgear router plugged into their router, and everything else is plugged into my router, or connects wirelessly to my router. 


Why?

 

What do you expect the router from the ISP to do?

 

As @plemans says, a daisy chain of routers is a band idea.

 


@merkk wrote:

I did it this way just because I'm a bit of a control freak.

 

 


What are you trying to control? In AP mode, your R6400 will lose control of many things:

 

Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support

 

 

 

 

 

Message 4 of 5
merkk
Aspirant

Re: 1gb connection, only downloading at 300mb

I was trying to avoid making this post too long so I didn't provide any backstory.

 

Initially when I moved here I was provided a user/pass to log into the mesh wifi. I then discovered that this was the same user/pass the previous tenant had. So it made me wonder about their network security if they are re-using logins. Plus when i logged into the management portal, the previous tenants devices were all still listed as authorized. Which is when I discovered they were just using mac authentication. The user/pass wasn't a login for the wifi - it was just to log into their portal and add MAC addresses.

 

I complained a lot about that and eventually they switched over to using actual security and turned on wifi authentication. But I'm kinda paranoid about using their wifi after that. So I set up my own router/network. 

 

At this point, if the slowdown is because of the dbl nat, I guess I'll just have to trust using their network. I just wanted to rule out it not being a problem with the router.

 

One thing that puzzles me though - why does speedtest.net always run faster then my actual downloads?

Message 5 of 5
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