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Forum Discussion

mgeorge's avatar
mgeorge
Guide
May 21, 2017
Solved

2.4GHZ Band not broadcasting

My Netgear is not broadcasting the SSID on the 2.4GHz range. It says its enabled but it no devices can see it. My 5 GHZ band is fine and working. I am on the latest firmware I think at V1.0.2.80. It ...
2.4ghz
Hardware
Troubleshooting
WNDR4300
  • ElaineM's avatar
    ElaineM
    May 22, 2017

    Try to re-upload the latest firmware once again and then reset.

    Once done, reconfigure the router and see if you can get it up and running again.

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
May 22, 2017

Welcome to the community, mgeorge

 

What's the exact model and version of your router? Is it WNDR4300 or WNDR4300v2?

Is the 2.4GHz light still on or off? 

You may want try to reinstall the firmware and then do a factory reset afterwards.

mgeorge's avatar
mgeorge
Guide
May 22, 2017

It is not the v2 and the 2.4GHz light is illuminated.

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    May 22, 2017

    Try to re-upload the latest firmware once again and then reset.

    Once done, reconfigure the router and see if you can get it up and running again.

    • mgeorge's avatar
      mgeorge
      Guide
      May 23, 2017

          That seems to have fixed the issue, thank you.

      • ElaineM's avatar
        ElaineM
        NETGEAR Employee Retired
        May 23, 2017

        Thank you for the update. 
        Do not forget to mark the solution. 

         

        Have a great day!