Access denied to ebay

[Palmtreehugger]

I have a WNDR 3700 and have had no issues until right now. All of a sudden it's denying me access to ebay. I called ebay and they said not on there end. I called my ISP and they said the same thing. I bypass my router and I get in no problem. I use the router and all my computers and any WIFI are denied access to ebay and only ebay. I went to router login and made sure that nothing is blocked, which it isn't and still no ebay. Any body have an issue like this? What's the fix. I'm not paying Netgear $49 a call to solve it. The router was expensive enough. I've never seen a company so greedy that they don't offer support for a few years. 90 days is crap. If I can't get it running I'll buy another brand router. I have done a factory reset. I have rebooted everything else too like the modem and computers. Nothing works. Any suggestions for a better brand that has real support that comes with it?

[Retired_Member · Accepted solution]

go to setup....internet setup.... change MAC address by selecting use default or use pc mac which ever one uses a different MAC.

click apply then reboot MODEM this should change your IP, if it was blocked it should now work with new IP.

Before changing Note your IP to be sure it did change.

[Retired_Member · Accepted solution]

go to setup....internet setup.... change MAC address by selecting use default or use pc mac which ever one uses a different MAC.

click apply then reboot MODEM this should change your IP, if it was blocked it should now work with new IP.

Before changing Note your IP to be sure it did change.

[Palmtreehugger]

Thanks for the help. Whe you say setup do you mean setup at Netgear or my computer? I don't see a setup in the netgear smart wizard page. I need the netgear for dummies book. Exactly where do I go to change the mac? What do I change it to?

[Palmtreehugger]

I found it. Working on it now.

[Retired_Member]

[Palmtreehugger]

Thank you Searay. Worked as promissed.

[Retired_Member]

Not that it matters but, the question should be why did ebay block your IP assuming it did change.

Glad it worked,

You're Welcome!

[Palmtreehugger]

I called eBay first thing. They said "not on our end" I have 17 years 1284 100% feedback. They love me. They said call Cox. Cox said "not us" check your router. Router said "I'm your Huckleberry" better see Searay to fix me.

[Retired_Member]

Last question did the IP change?

[Palmtreehugger]

I didn't notice. I changed the mac and it worked so all is good.