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TeeMoney's avatar
TeeMoney
Guide
Dec 17, 2015
Solved

Devices Not Connecting To 2.4ghz

This seems to be a common issue from my searching however, I have yet to find a solution. It's been over a week that I have not been able to connect to my 2.4ghz frequency on my router. The only time...
2.4ghz
Security
Troubleshooting
WNDR3400v3
ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Jan 04, 2016

TeeMoney Did you try to reset the router? If you have not, kindly do so and let us know if that helped.

in resetting the router, you need to push the reset button for 20 seconds. Once done, reconfigure the router to get the connection back.

By the way, make sure that the power light will be solidly lit before reconfiguring it.

Let us know what happens.

TeeMoney's avatar
TeeMoney
Guide
Jan 05, 2016

ElaineM thank you for the reply. Yes, what you suggested worked. I did hit the reset button on the router before but didn't hold it for 20 seconds. I guess 20 seconds is the magic number. Thank you.

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Jan 05, 2016

    Glad to hear it worked! 

    You're welcome.