problems using Netgear19 router on starlink network

[gregpace67]

Good morning, people. I have a problem that I cannot work out...

I live in rural NSW, Australia,  and have set up a Starlink System on our farm. due to the trees, we have found it necessary to install the dish ( square model) on the roof of our Farm-stay which is about 150m away.

we were originally running a system that had ADSL2 running to our main house, then the signal was transmitted wirelessly to the farm-stay residence, then the Netgear router was installed there and everything worked fine.

Now, I've installed the Starlink down at the Farm stay, I also installed the Starlink Adapter, and basically reversed the system, bringing the Netgear router back to our house, and trying to use THAT as our Access Point to the Starlink network

Now, when trying to set up the system, I've run into the problem that I have "no internet"

1) I have the ethernet cable plugged into the "Internet Port' on the router

2) all lights on the Netgear router are green

3) My Starlink App shows me that the router (and also my laptop, when I log into the router) are connected to the Starlink network

4) the Netgear Genie set up window will SOMETIMES show that I have internet, but any devices connected to the router show "connected without internet"!

Not being a very computer savvy individual, this kind of problem appears to be way above my pay-grade.....so ANY help VERY much appreciated!

[FURRYe38 · Accepted solution]

Glad you got it working. Please mark your thread as solved so others will know. 
Enjoy. 📡

[FURRYe38]

What model NG router do you have? R####, RAX? 

[gregpace67]

Model is WNDR3700v4
I've also tried a nighthawk AX5, and still the same problem

[FURRYe38]

Have you tried a Gb lan switch in between there modem and router?

[gregpace67]

What is a GB Local Area Network switch?

[gregpace67]

Do you mean use this INSTEAD of the Netgear Router?

[FURRYe38]

In between the modem and NG router:

https://www.netgear.com/support/product/GS105.aspx

[gregpace67]

Could it be anything to do with the AP settings? Should I use a Fixed IP address?
At the moment it is:
IP address 192.168.1.86
IP subnet Mask 255.255.255.0
Gateway IP address 192.168.1.1
Primary DNS 192.168.1.1
there is no secondary DNS address

[gregpace67]

What would be the expected operation of this device to assist in having the internet recognised by my devices attached to the network?

[FURRYe38]

Assists in the inter connection between starlink and your router. 

It's recommended to contact Startlink for there help and information regarding connecting something up to there services. 

[gregpace67]

Thanks, I've sorted out the problem. It was the sender units that I was using to transmit the signal wirelessly. I was told they were multi-directional, but they're uni-directional. So I swapped them over and the system works! Cheers

[FURRYe38 · Accepted solution]

Glad you got it working. Please mark your thread as solved so others will know. 
Enjoy. 📡