A6100 Wireless Adapter Not Detected By Computer

[Mitchell97]

Hi,

I recently bought the A6100 adapter and it is not being detected on my PC. My technical knowledge is limited and all my attempts at fixing this problem have failed 😞

My operating system is Windows 8.1 64 bit. I have noticed in the device manager properties for the adapter this error: This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

I have googled this error but I am still unsure what to do as I don't want to do any permanent damage to the computer by accident.

Any advice is greatly appreciated! thank you.

[JamesGL]

Hi Mitchell97,

Please try to use the driver version below:

http://kb.netgear.com/app/answers/detail/a_id/29972

[Mitchell97]

Hi James,

Thanks for your help! unfortunately it didn't work. The netgear genie tries to detect the adapter, however after 10 minutes it says "adapter could not be detected."

Any more ideas?

Thanks.

[JamesGL]

Hi Mitchell,

Manually install the driver using the device manager.

[Nandrade]

So you don't need genie?

[Cmkjr]

This worked. Thanks for saving my evening!

[FlyingFish]

I followed all of the steps and I get this error..