NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
KippTheHorse
Jun 09, 2018Aspirant
My Adapter won't connect to my Wifi but will connect to others!
Around christmas time i purchased a wifi adapter, specifically the WNDA3100v3 and when setting it up i had received some problems but i had managed to fix them. 6 months later I started to notice when i clicked on something new on google, my wifi would turn off. i would then have to un-plug and then plug my adapter back in for it to work. I switched to firefox and did not get any other problems. recently my router was switched off by a sibling and when i reconnected i would disconnect from my game shortly in to it and this happened every game i played! A day later when i turned my pc back on it won't let me connect to my main wifi, there is a weaker wifi extender box that i can connect to (and what i'm using at the moment) but when i try to connect to my wifi it says Cant connect to this network and my wifi icon goes red then goes back to normal. I have tried most solutions but none have worked personally so im seeking some help from the manufacturers, Thanks
Kipp
5 Replies
- michaelkenwardGuru - Experienced User
This sounds like an issue with whatever you have plugged the WNDA3100v3 into. My guess is a Windows PC, but which version of Windows?
Do you have the latest software for the device? Find it here:
>>>> WNDA3100v3 | Product | Support | NETGEAR <<<<
We also don't know what the source of your wifi is. Some sort of router?
- KippTheHorseAspirant
Hi michael, ia m running windows 10 Pro and my Router is a virgin Hub 3.0 if thats anything. it connects to any wifi such as my 2 extenders but not the Modem itself, Thanks
- michaelkenwardGuru - Experienced User
As I asked earlier, do you have the latest software for the A6100?
- Blanca_ONETGEAR Employee Retired
Hi KippTheHorse,
May I please know the model number of your WiFi Adapter? WNDA3100v3? A6100? Also, what's the driver version used?
Regards,
Blanca
Community Team