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WJvanEden's avatar
WJvanEden
Star
Nov 13, 2015
Solved

WNA3100 constantly disconnecting on Windows 10

Hello, I own two WNA3100: http://support.netgear.com/product/WNA3100 wifi adapters, one for a Windows 10 machine, the other for a Windows 7 machine. The one I'm using for Windows 7 works fine and has...
Troubleshooting
  • Retired_Member's avatar
    Retired_Member
    Jan 14, 2017

    i found a solution that worked for me:

     

    https://community.netgear.com/t5/WiFi-Adapters/A6200-Disconnecting-on-Windows-10/td-p/981072

     

    Step 1:Go to "Control Panel > All Control Panel Items > Power Options > Change Plan Settings > Change Advanced Power Settings".
     
    Step 2:Expand "Wireless Adaptor Settings > Power Saving Mode" and make sure it is set to "Maximum Performance".
     
    Step 3:Expand "USB Settings > USB Selective Suspend Settings" and change Setting to "Disabled".
stephenhui's avatar
stephenhui
Guide
Jan 05, 2016

 

For the record, I replied to JamesGL's PM nearly two weeks ago but still haven't heard back.

 

I took this screenshot a few days ago after my adapter disconnected several times over the space of a few days:

 

netgear.gif

 

Previously I'd been able to revive it by disabling it then reenabling it through Windows, but that's no longer working -- it can no longer connect to my Wi-Fi network even after being disabled / enabled, and restarting Windows.

 

Meanwhile, the other (non-Netgear) adapter I have is working fine.  I'm going to throw my Netgear adapter in the trash, which is really frustrating since I bought it brand new and paid good money for it.

stephenhui's avatar
stephenhui
Guide
Jan 05, 2016

I also encourage all of you to submit negative reviews of the adapter on Amazon, or whatever online review site you frequent, so that others don't suffer the same problems we have.

  • atmb82's avatar
    atmb82
    Tutor
    Jan 05, 2016

    Great idea.

     

    I surrendered and ordered another wi-fi usb adapter. Different brand.

    More serious.

     

    :/

  • EdWireless's avatar
    EdWireless
    Aspirant
    Jan 16, 2016

    To anyone that's having issues with this adapter, I've finally found a solution!
    I disabled my motherboard's onboard LAN (wired internet) controller in the PC's BIOS settings - not a single disconnect since!

    Hope this helps, best of luck!

  • WJvanEden's avatar
    WJvanEden
    Star
    Jan 16, 2016

    EdWireless

     

    Just tried it but unfortunatly it doesn't seem to work for me. I diabled the onboard LAN but the Wifi adapter will still disconnect every few minutes. It's especially noticeable when I try to simultaneously download a file and open a web page at the same time. That will usually cause an instant disconnect.

     

    Thanks for trying though!