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Forum Discussion
Mountainbreeze
Jun 06, 2022Tutor
Computer Won't Connect to GS108 at 1Gbps When Computer Comes Out of Sleep Mode
I have a GS108 (not V2 or V4) that will not connect to my PC at 1Gbps when it comes out of sleep mode. Instead, it always connects at 100Mbps. If I then unplug the RJ45 and plug it back in, the con...
- Jun 06, 2022
Welcome to the community! 🙂
I suggest you to open a support ticket with the NETGEAR Support Team here at anytime for a hardware check. If the GS108 has been proven faulty, be ready to upload a soft copy of the Proof of Purchase of it for warranty verification. If the hardware warranty is still valid, an online replacement will be processed.
Regards,
DaneA
NETGEAR Community Team
Mountainbreeze
Jun 06, 2022Tutor
When I said the cables were verified good, that included trying several different cables including a new Cat 5e cable. Problem persisted.
DaneA
Jun 06, 2022NETGEAR Employee Retired
Welcome to the community! 🙂
I suggest you to open a support ticket with the NETGEAR Support Team here at anytime for a hardware check. If the GS108 has been proven faulty, be ready to upload a soft copy of the Proof of Purchase of it for warranty verification. If the hardware warranty is still valid, an online replacement will be processed.
Regards,
DaneA
NETGEAR Community Team
- MountainbreezeJun 13, 2022Tutor
Did an RMA, got a replacement, all is fixed. Thanks NETGEAR for fast and great service.
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