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Forum Discussion
FS108PNA -- Get RMA for replacement
I have a POE switch that has two failing ports. I cannot find out how to get an RMA for this product which has a "Lifetime Warranty" and is registered under my devices. Either there is a failur...
The reason that I opened this discussion is to somehow embarrass Netgear so they stop pointing to the community forum instead of having a way to open a case. I have many devices registered, my clients have hundreds.
You are a nice person but what I want is Netgear management to pay attention.
After 90 days it always refers back to the forum as after 90 days its paid support.
And management doesn't pay attention to these forums.
They do listen to business customers more than consumer ones but you actually have to call them and wait on hold if there's a wait.
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