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GS324 Lights On but nothing works
Hi, I have purchased this switch and everything was working fine however now nothing works. The lights are on but okay doesn't switch any traffic. It's still within hardware warranty, I was on the ...
Not very difficult.
Can't believe they continue providing incorrect information to the customers.
With every update of a support case, you receive an E-Mail including a link where you can reply. Was u der the impression there is a button under the open case, too.
You should be able reply in the online system, too. Much easier than wasting time in the phone waiting line.
So unfortunately even though the number on the email was different it dialed to the same line. I talked to another technician and basically got the same answer. I wasn't seeing where you said I could respond online? Why is this so difficult.
Not very difficult.
Can't believe they continue providing incorrect information to the customers.
With every update of a support case, you receive an E-Mail including a link where you can reply. Was u der the impression there is a button under the open case, too.
I ended up calling a magical 5th time and got a support technician that let me RMA it. So thanks for all your assisstance!
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