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Forum Discussion
JGS524PE Port 3 light green - everything else orange
Hi,
I've spent the last 2 weeks waiting for Netgear support to no avail and I'm hoping someone in the community can help me out.
My switch has what appears to be an error code with the lights. POE and everything works. The lights are all orange regardless of whether a cable is plugged in or not apart from Port 3 as seen in the photo below. Does anyone know what is wrong or how to fix it? I've tried rebooting, powering it off for 5 min and doing a firmware reset. Nothing works.
Appreciate any guidance.
Thanks,
Jack
2 Replies
Welcome to the community! 🙂
Kindly send me via private message the following details below then I will send a request to the NETGEAR Support Team to contact you regarding your concern.
1. Serial number of your JGS524PE
2. Your contact cumber
3. Your e-mail address
4. Your time zone
Regards,DaneA
NETGEAR Community TeamDane has kindly created another support case. Please consider this question still open to the community if anyone knows what is causing this problem, whether you have had the same problem or even better if you have a solution.
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