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golf18's avatar
golf18
Aspirant
Oct 27, 2025

Orbi App everything Red

I have updated my Orbi to RBE771 and RBE770 via the app from my old RB50 system. The app is showing everything as RED but I am on line with my phone and iMac.

 

RBE770 on latest firmware as updated 

iPhone iOS 26.0.1

 

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What version of FW did you load? 

     

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? 
    Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. 

     

    Be sure to disable any MAC Address randomizers on phones and pads while at home:
    NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities

     

    Has a power off for 1 minute then back ON with the ISP modem and router and satellite(s) been performed since last update?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.