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Forum Discussion
fxmail
Oct 17, 2015Guide
After update firmware 6.4.0, RN10400 doesnt boot
This readynas has been acting up for the past year...it hangs after doing backups and I have to hard boot by unplugging the power. GUI and RAIDar or ssh do not work to access the NAS. I suspect a m...
rexx
Oct 20, 2015Aspirant
I booted my RN104 in 'Volume read only mode' http://kb.netgear.com/app/answers/detail/a_id/22891 and lo and behold! all my data is still there. Anyone having this 'Booting forever...' problem should try this. See if you can access your data this way. Then copy to another medium and start considering the option of factory defaulting your NAS and restoring the data. I have 9TB of data sitting there and I don't know where to temporarily put it, but I'm gonna figure that out and proceed this path.
AndypigpenDoran
Oct 20, 2015Aspirant
seems like a lot of similar issues with 6.4.0. I guess I should have waited for 6.4.1
- fxmailOct 20, 2015Guide
thank you for the tip! The tech support guy couldnt figure out how to get my data off.
- fxmailOct 20, 2015Guide
The unit boots up normally...wow....I suspect it is a firmware issue and not a hardware issue now. Tech support wants me to pay some more$$$ on top of paying for tech support to replace the hardware!!! Very disappointed.
- StephenBOct 20, 2015Guru - Experienced User
fxmail wrote:
The unit boots up normally...wow....I suspect it is a firmware issue and not a hardware issue now. Tech support wants me to pay some more$$$ on top of paying for tech support to replace the hardware!!! Very disappointed.
Did you provide JennC your case number (as she requested)?
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