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I recently had some sort of coruption on the NAS causing my to loose all the data. I factory reset NAS and still have some possible bugs left over. Netgear tech suggested to re-install OS, I did that, but no change.
After I factory reset, I remember seeing a new icon.......rezillow?....it is not there anymore.In the GUI, in the system tab, towards bottom of the page shouldn’t there be some featured app called rezillow or something like that? I remember seeing rezillow after I factory reset the NAS back on 12-7.
Also, Under the apps tab, under both “installed apps” and “available apps” there is nothing listed. There should be something listed under apps, correct?
I should note, that on the NAS, under system, under settings and under Updates, I have it set for STABLE. I don’t know that it makes any difference to the current problems I am seeing.
Below is link to post I created about the data loose.
The apps were associated with a temp volume I created last week, when I factory reset the NAS and then shortly after the reset I deleted the volume. The apps were stuck in the temp volume even thought it was deleted.
A Netgear engineer found the problem yesterday afternoon.
How does a deleted volume hold anything.....its deleted? Not sure that I fully understand what happened, but it is fixed.
After I factory reset, I remember seeing a new icon.......rezillow?....it is not there anymore.In the GUI, in the system tab, towards bottom of the page shouldn’t there be some featured app called rezillow or something like that? I remember seeing rezillow after I factory reset the NAS back on 12-7.
You must mean Resilio Sync.
Featured apps and available apps can take a while to show up on the NAS, but it is worth checking into this.
Are you using a static address on the NAS? If so, double-check that you remembered to set a DNS server (check the subnet mask while you are at it). Even if you are using DHCP, you might try adding 8.8.8.8 to the DNS server list in network settings. That is Google's public DNS server.
Also look on the cloud page, and see it shows a green status for your internet connection.
What do you consider a while? I factory reset NAS on the 7th, resilio was visible after the reset and then sometime between the 7th and now resilio went away. I don't remember seeing anything under the Apps tab since we got the NAS in May 2016.
The NAS is not in our domain. It is in a workgroup.
I have our server/dhcp setup with a reservation for the NAS, so the nas always uses the same address.
On the NAS, under network, IPv4 tab, I have the configure feild set to "using DHCP"
The NAS is using the correct IP address.
The correct subnet.
The router IP address.
And there are 3 DNS servers listed, which are all the correct addresses.
IPv6 tab, configure is set to DISABLE.
From CMD I can ping 8.8.8.8 succesfully. But if I enter 8.8.8.8 in browser, I get an error....site can't be reach....timed out. Should I be able to browse to 8.8.8.8 ?
On the CLOUD page I don't see a GREEN status for the internet connection. Where is would this be on the page...top, bottom, left, right?
What I do see on the CLOUD page is a bunch of apps
What do you consider a while? I factory reset NAS on the 7th, resilio was visible after the reset and then sometime between the 7th and now resilio went away. I don't remember seeing anything under the Apps tab since we got the NAS in May 2016.
A day or so at most, not weeks. You are looking on the available apps page, correct? Installed Apps will of course be empty unless you've installed something.
No, I don't really care about the apps. I just thought that the lack of apps present on the GUI was an indication that something was not working correctly.
The apps were associated with a temp volume I created last week, when I factory reset the NAS and then shortly after the reset I deleted the volume. The apps were stuck in the temp volume even thought it was deleted.
A Netgear engineer found the problem yesterday afternoon.
How does a deleted volume hold anything.....its deleted? Not sure that I fully understand what happened, but it is fixed.
