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Forum Discussion
Bug Report: Firmware 6.4.0 Rsync Timeout
Hello Really one for Netgear support (posted here as I don't know how else to submit it). I use rsync to backup my ReadyNas 314 to an external eSATA drive. I had similar issues to others ...
Hi quickly_now,
We will check on this one. For the meantime, check if the latest Beta Firmware (ReadyNASOS 6.4.1-T29 (Beta 2)) works fine.
Kind regards,
BrianL
NETGEAR Community Team
Have loaded that beta.
No joy.
--timeout=30 still passed on the command line.
Running rsync without that, its all Ok.
New beta does not solve it.
Hi quickly_now,
We will further check this and keep you posted for updates.
Kind regards,
BrianL
NETGEAR Community TeamI have installed the 6.4 T29-version. Backup still fails. The problem becomes really urgent, because the NAS gets dramatically slower (as I mentioned before). It's no longer possible to work in a normal way. Sometimes I have to wait 20s or more to get the content of a network folder. Please help!
Hi ernst_stucki,
Have you toggled off/on the Rsync service of the ReadyNAS? Let me know if doing this helps.
Kind regards,
BrianL
NETGEAR Community TeamAs my NAS after update to 6.4 it's hardly possible to work normaly I did a search and found, that many people have the same problem with the slowness of the system, even worse than I have. From what I read I suppose that the tomeouts with rsync are just a consequence of the slow access time with 6.4 maybe becose of the new quota system. I have to make no a decision soon, wether to initialize the system and upgrade to 6.2.5 and load my data to get a normally running NAS (but therefore loose all snapshots). For to make that cecision it would be very helpful to know, wether a new release of ReadyNas can be expected in the next days.
As suggested I switched off/on the RSYNC protocoll. Here the result from my linux system log. Timeouts as before. And the NAS becomes slower and slower. Would it be a solution to reinitialize the system, upgrade to 6.2.5 and reload all files? (I would loose all my snapshots wouldn't I. Not a nice perspective.) But in the state as the NAS runs now it's practically of no use.
2015/11/09 23:11:06 [2125] connect from UNDETERMINED (192.168.10.3)
2015/11/09 22:11:06 [2125] rsync on BackupVbox/ from vboxer@UNDETERMINED (192.168.10.3)
2015/11/09 22:11:06 [2125] building file list
2015/11/09 22:17:32 [2125] UNDETERMINED send Machines/Joomla/Snapshots/{7bf224d4-46a8-4931-839a-52c828317899}.vdi 10830741504 416351
2015/11/09 22:18:15 [2125] [sender] io timeout after 32 seconds -- exiting
2015/11/09 22:18:15 [2125] rsync error: timeout in data send/receive (code 30) at io.c(204) [sender=3.1.1]
2015/11/09 23:18:38 [2233] connect from UNDETERMINED (192.168.10.3)
2015/11/09 22:18:38 [2233] rsync on BackupVbox/ from vboxer@UNDETERMINED (192.168.10.3)
2015/11/09 22:18:38 [2233] building file list
2015/11/09 22:24:15 [2233] UNDETERMINED send Machines/Joomla/Snapshots/{7bf224d4-46a8-4931-839a-52c828317899}.vdi 10830741504 416351
2015/11/09 22:25:12 [2233] [sender] io timeout after 30 seconds -- exiting
2015/11/09 22:25:12 [2233] rsync error: timeout in data send/receive (code 30) at io.c(204) [sender=3.1.1]
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