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HAL_9000's avatar
HAL_9000
Aspirant
Jan 07, 2018

Cannot connect to NAS via Mac Finder

Hello Community:

Since a week ago or so, I cannot access my ReadyNAS 102 anymore via the Finder on my iMac running Mac OS 10.11.6 (El Capitan). It did work for several years before. The firmware on the NAS is 6.9.1. Shares are configured to use SMB. The connection is wired. I can access the NAS via a browser on the Mac and RAIDar can see the NAS and reports no errors. I can see the NAS in the finder's side bar, if I click on it, nothing happens. If I click the "connect as..." button, nothing happens. After a while I receive OS message, that an error occurred while trying to connect to the server. 

I cannot remember that I changed anything on my system. I restarted the Mac, the NAS and my router, but without success.

I am grateful for any ides, how to solve or at least diagnose the problem.

Thanks!

5 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Did you try using both the NAS hostname and it's IP address?  If not, try using whatever whichever one you haven't used yet.

    • HAL_9000's avatar
      HAL_9000
      Aspirant

      Thanks Stephen B. I am not sure, if I understand. I can access the NAS in the browser with its IP address and with its host name. My problem is that I cannot access the SMB shares in the Finder. 

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        In the Finder click Go > Connect to Server. In Server Address enter smb://ip.address.of.nas where ip.address.of.nas is the I.P. address of your NAS showing in RAIDar e.g. 192.168.0.100, and try connecting.

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