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Some Folders Not Available in Finder
I am actually using RN526X (it's not in the Model List above). runing 6.6.0 .
I am copying some data onto the server from an external HDD attached to mny Mac. For certain folders that I copy over, the folder is grayed out after the copy and if I click on it, The Finder only shows the folder and not the contents in it. (Se the ordination folder in the screen shot below.
It I sign into the server through the Admin page I can see the contents in the folder and if I go to the folder using the ReadyCloud app on my iPhone, the folder is there and I can see the contents.
I have has this happen on several different shares and can't find a reason for it. I have tried to delete the original folder and copy oit again but get the same results.
Any help would be appreciated.
Regards,
David
Hello dschwartzer,
So, I had to take a look again at the screenshot you sent, xxxx.xxxxxx@gmail.com is a ReadyCloud user I think and that has home share where Pictures folder is and Ordination subfolder is inside Photos. Have you checked if you will get the same results when you move the Ordination folder to the same directory level of Pictures?
There is no really setting on the NAS admin page for subfolder of home shares so it is something that you might need to check in the security and permission settings of the subfolder, I don't know how it is done on Mac, honestly. I hope someone would chime in to share.
Regards,
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Hello dschwartzer,
Do you see these contents too when you access it through SMB on a Windows machine? What I am thinking is that maybe these files are not recognizable by Mac.
Regards,
Dear JennaC:
Thanks for your response.
Unfortunately, I do not have access to a Windows machine so I can't verify. That said, the files in this folder are all plain jpeg files. The HDD they are currently on sees then without issue and they were previously stored on a Drobo DAS and I could see the folder and its contents without issue. The same is true for the other folders that this happendd to. I have ben able to see the contents from any other drive and most files were either generic formats (i.e. mp4) or Apple specific files like .dmg.
Regards,
David
Hello dschwartzer,
Can you check if you will be able to get to these files through ReadyCloud app installed to your Mac?
Regards,
- I previously turned on AFP as a test but that did not make any difference. I just checked this issue on another Mac and have the same problem that the folder is grated out and contents not available.
Do you still see this problem on ReadyNAS OS 6.6.1 ?
I have not been able to update my ReadyNAS. The system keeps saying my system is up to date and no updates are available so I am still at 6.6.0.
- JennC:
The folder at issue called Ordination contains one photo and two sub-folders. The sub-folders contain all of the photos.
I copied the entire Irdination folder from the Home > Photos share to the main Photos share.
In the Home > Photos share, the Ordination folder is still frayed out in the Finder by in the main Photos share, the Ordination folder and the 2 sub folders are fully accessible via the Finder.
Hope that helps.
Regards,
DavidHello dschwartzer,
I think it may have something to do with the permission of the files and subfolder since they were from a Home share which is a personal share of one of the users.
Do you have a local user name Photos? Normally, the homes shares are named after the local user name and these home shares are in Home share when you get to admin page > Shares or access the NAS shares and get to Home share using admin account.
Regards,
JennaC:
I'm afraid I wasn't very clear when I tried to expalin this.
No, there is no local user called Photos. What I was trying to explain was that there is a sub-folder in MY Home directory. The path should have said
Home > xxxx.xxxxxx@gmail.com > Photos. The Folder Ordination is inside the Photos folder, which is inside my personal Home folder.
I can also tell you that there is another sub folder within my personbal Photos folder and that one is fully accessible from the Finder.
Does that explain it better?
Regards,
David
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