NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dschwartzer
Jan 09, 2017Luminary
Some Folders Not Available in Finder
I am actually using RN526X (it's not in the Model List above). runing 6.6.0 . I am copying some data onto the server from an external HDD attached to mny Mac. For certain folders that I copy ov...
- Jan 12, 2017
Hello dschwartzer,
So, I had to take a look again at the screenshot you sent, xxxx.xxxxxx@gmail.com is a ReadyCloud user I think and that has home share where Pictures folder is and Ordination subfolder is inside Photos. Have you checked if you will get the same results when you move the Ordination folder to the same directory level of Pictures?
There is no really setting on the NAS admin page for subfolder of home shares so it is something that you might need to check in the security and permission settings of the subfolder, I don't know how it is done on Mac, honestly. I hope someone would chime in to share.
Regards,
mdgm-ntgr
Jan 10, 2017NETGEAR Employee Retired
Do you still see this problem on ReadyNAS OS 6.6.1 ?
dschwartzer
Jan 10, 2017Luminary
I have not been able to update my ReadyNAS. The system keeps saying my system is up to date and no updates are available so I am still at 6.6.0.
- JennCJan 11, 2017NETGEAR Employee Retired
Hello dschwartzer,
How about manual update instead?
Regards,
- dschwartzerJan 11, 2017Luminary
I looked for that but couldn't find the firmware file to install. Do you have a link?
- dschwartzerJan 11, 2017Luminary
Dear JennaC:
After another look I found the 6.6.1 firmware file and did update the RN526X. Same condition. The folder is grayed out and I cannot access the contents.
Regards,
David
- JennCJan 11, 2017NETGEAR Employee Retired
Hello dschwartzer,
Have you tried copying at least 2-3 files from this folder to another share that has no problem via admin page then try to access that share through finder?
Regards,
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!