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Forum Discussion
dschwartzer
Jan 09, 2017Luminary
Some Folders Not Available in Finder
I am actually using RN526X (it's not in the Model List above). runing 6.6.0 . I am copying some data onto the server from an external HDD attached to mny Mac. For certain folders that I copy ov...
- Jan 12, 2017
Hello dschwartzer,
So, I had to take a look again at the screenshot you sent, xxxx.xxxxxx@gmail.com is a ReadyCloud user I think and that has home share where Pictures folder is and Ordination subfolder is inside Photos. Have you checked if you will get the same results when you move the Ordination folder to the same directory level of Pictures?
There is no really setting on the NAS admin page for subfolder of home shares so it is something that you might need to check in the security and permission settings of the subfolder, I don't know how it is done on Mac, honestly. I hope someone would chime in to share.
Regards,
JennC
Jan 12, 2017NETGEAR Employee Retired
Hello dschwartzer,
I think it may have something to do with the permission of the files and subfolder since they were from a Home share which is a personal share of one of the users.
Do you have a local user name Photos? Normally, the homes shares are named after the local user name and these home shares are in Home share when you get to admin page > Shares or access the NAS shares and get to Home share using admin account.
Regards,
dschwartzer
Jan 12, 2017Luminary
JennaC:
I'm afraid I wasn't very clear when I tried to expalin this.
No, there is no local user called Photos. What I was trying to explain was that there is a sub-folder in MY Home directory. The path should have said
Home > xxxx.xxxxxx@gmail.com > Photos. The Folder Ordination is inside the Photos folder, which is inside my personal Home folder.
I can also tell you that there is another sub folder within my personbal Photos folder and that one is fully accessible from the Finder.
Does that explain it better?
Regards,
David
- JennCJan 12, 2017NETGEAR Employee Retired
Hello dschwartzer,
So, I had to take a look again at the screenshot you sent, xxxx.xxxxxx@gmail.com is a ReadyCloud user I think and that has home share where Pictures folder is and Ordination subfolder is inside Photos. Have you checked if you will get the same results when you move the Ordination folder to the same directory level of Pictures?
There is no really setting on the NAS admin page for subfolder of home shares so it is something that you might need to check in the security and permission settings of the subfolder, I don't know how it is done on Mac, honestly. I hope someone would chime in to share.
Regards,
- dschwartzerJan 13, 2017Luminary
JennC:
I was not able to move the Ordination folder from the Pictures subfolder but did have another copy of it in the main Pictures share and copied that into the top level of the personal folder. That copy actually did not complete gracefully. The Ordination folder was created but the contents did not copy over. I had to copy the contents seperatly but it ultimately did work in Finder.
I then deleted the grayed out Ordination folder from the User Pictures folder but had to do that from the Admin screen. I had done that before and tried to recopyt the folder and its contents into the Pictures folder but it never worked.
This time, I copied the Ordination folder from the User Home folder to the User Home > Pictures folder and it copied gracefuuly and I can access it via Finder.
I'm not sure why it woirked this time but it would appear that you were correct that there was something wrong with the actual folder or permissions and not the ReadyNAS or OS.
This is now resolved and I appreciate all of your help with this. I will mark it resolved.
Regards,
David
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