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Some Folders Not Available in Finder
I am actually using RN526X (it's not in the Model List above). runing 6.6.0 . I am copying some data onto the server from an external HDD attached to mny Mac. For certain folders that I copy ov...
Hello dschwartzer,
So, I had to take a look again at the screenshot you sent, xxxx.xxxxxx@gmail.com is a ReadyCloud user I think and that has home share where Pictures folder is and Ordination subfolder is inside Photos. Have you checked if you will get the same results when you move the Ordination folder to the same directory level of Pictures?
There is no really setting on the NAS admin page for subfolder of home shares so it is something that you might need to check in the security and permission settings of the subfolder, I don't know how it is done on Mac, honestly. I hope someone would chime in to share.
Regards,
Hello dschwartzer,
Do you see these contents too when you access it through SMB on a Windows machine? What I am thinking is that maybe these files are not recognizable by Mac.
Regards,
Dear JennaC:
Thanks for your response.
Unfortunately, I do not have access to a Windows machine so I can't verify. That said, the files in this folder are all plain jpeg files. The HDD they are currently on sees then without issue and they were previously stored on a Drobo DAS and I could see the folder and its contents without issue. The same is true for the other folders that this happendd to. I have ben able to see the contents from any other drive and most files were either generic formats (i.e. mp4) or Apple specific files like .dmg.
Regards,
David
Hello dschwartzer,
Can you check if you will be able to get to these files through ReadyCloud app installed to your Mac?
Regards,
JennaC:
Using the ReadyCloud app on my Mac, I am still not able to access the files in that folder. The folder is grayed out just like in Finder.
Using ReadyCloud in the browser and/or using the readyCloud app on my iPhone, I am able to access the folder. Also, when looking at the Share in the Admin UI I am able to get to the files also.
Let me know if you need anything else.
Regards,
David
Hello dschwartzer,
Do you have other Mac machines that you can try to check if you get the same results? How about turning on AFP on the share where these are then access the share via AFP on the finder?
Regards,
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