NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Cannot connect to new router
Hi I have run the ReadyNAS for years without a glitch. However, now that I have a new router I can't send or recieve files from the NAS. It appears on Raidar, and it also appears under networks...
Let's try some visuals...
Chooke wrote:
Doesn't seem to have a shortcut option when I right click on a share in windows.
I access the NAS \\10.1.1.119 in your case) so I see all the shares. Right-click on any, and you will see "create shortcut."
Chooke wrote:
I'd like to do this but I'm not sure what you mean by opening the computer pane? I can't find it on the start menu or right clicking on the start menu. I tried doing it in the File Explorer pane but no luck.
It is in file explorer. Here's another visual. I right clicked on empty space, not on one of the icons.
Chooke wrote:
The DNS setting field was never greyed out (this is under the global settings screen rather than the interface screen which has the DHCP/IPv4 commands). However, strangely enough, Frontview in the interface screen will now no longer accept a change back to its previous "use values from a DHCP server" state, saying that the "IP address is invalid", so it is stuck at the IPv4 address of 10.1.1.119 and sub net mask 255.255.255.0
If the ipv4 assignment on the network->interfaces tab says "use values from a dhcp server" then you should be ok. Just leave it like that.
Chooke wrote:
Stephen, I presume once I get the this sorted on my PC, I'll need to do the same on the family's PC in the main room (it currently also has the same access/visibility issue). However, the other concern I have is that my music streamer and TV DLNA no longer works with the new router. I'm not sure whether the issue is that it cannot access the NAS or it has something to do with the new router, unrelated to the NAS. On the one hand I'm having no other wireless issue with other devices in the home that do not use the NAS for its content but on the other hand, the streamer and TV should still be providing options such as streaming from a PC?
Yes, you'll need to check the other PC, and make similar changes.
On streaming, first check that services are enabled on the NAS - look at Services->Streaming services, but also make sure Bonjour and upnp are checked Services->discovery services.
Then try rebooting the streamer and the TV.
If it still fails, then look for a upnp service setting in the router, and try reversing (disabling it if it is enabled, enabling it if it is disabled).
Chooke wrote:
I changed the password to admin1 in Frontview, saved it and rebooted. The first command gave the same message as previously. The second command gave the following message:
C:\Users\Frank>net use t: \\10.1.1.119\c /admin admin1
The option /ADMIN is unknown.
There's no problem with the warning on the first command.
You typed the second incorrectly:
net use t: \\10.1.1.119\c /user:admin admin1
Hi Stephen
Making some progress now...
I typed the CMD command properly and it came back as successful. After doing that I rebooted the PC and the NAS.
I still cannot access shares through Frontview (it comes back with shares not accessible) and if I right click on the NAS icon under networks in windows it still comes back with the same error message as mentioned in my first post.
However, on the left pane under File Explore, there is now an entry of c (\\10.1.1.119), and it contains all the subdirectories and files that are on the NAS. What's more is that I can even access the files through that directory and actually playing a song from there as I'm typing this. It seems rather strange because the NAS still does not appear on that same left pane under Networks but it appears on the right hand side of the page both as a storage icon and a media icon. If i click on the NAS storage icon it comes back with that error message as mentioned above, but if i click on the media icon it takes me to the Frontview page.
Lastly, and this could be related to the current issue, when I last played around with the NAS settings in Frontview in the last post, under Global Settings, DNS Settings, I changed the setting to 10.1.1.1 which is the IP address of the router. I presume I should not have done that. If so, what should I change this to?
Thanks
Frank
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
