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Forum Discussion
Chooke
Jun 09, 2016Aspirant
Cannot connect to new router
Hi I have run the ReadyNAS for years without a glitch. However, now that I have a new router I can't send or recieve files from the NAS. It appears on Raidar, and it also appears under networks...
- Jun 12, 2016
Let's try some visuals...
Chooke wrote:
Doesn't seem to have a shortcut option when I right click on a share in windows.
I access the NAS \\10.1.1.119 in your case) so I see all the shares. Right-click on any, and you will see "create shortcut."
Chooke wrote:
I'd like to do this but I'm not sure what you mean by opening the computer pane? I can't find it on the start menu or right clicking on the start menu. I tried doing it in the File Explorer pane but no luck.
It is in file explorer. Here's another visual. I right clicked on empty space, not on one of the icons.
Chooke wrote:
The DNS setting field was never greyed out (this is under the global settings screen rather than the interface screen which has the DHCP/IPv4 commands). However, strangely enough, Frontview in the interface screen will now no longer accept a change back to its previous "use values from a DHCP server" state, saying that the "IP address is invalid", so it is stuck at the IPv4 address of 10.1.1.119 and sub net mask 255.255.255.0
If the ipv4 assignment on the network->interfaces tab says "use values from a dhcp server" then you should be ok. Just leave it like that.
Chooke wrote:
Stephen, I presume once I get the this sorted on my PC, I'll need to do the same on the family's PC in the main room (it currently also has the same access/visibility issue). However, the other concern I have is that my music streamer and TV DLNA no longer works with the new router. I'm not sure whether the issue is that it cannot access the NAS or it has something to do with the new router, unrelated to the NAS. On the one hand I'm having no other wireless issue with other devices in the home that do not use the NAS for its content but on the other hand, the streamer and TV should still be providing options such as streaming from a PC?
Yes, you'll need to check the other PC, and make similar changes.
On streaming, first check that services are enabled on the NAS - look at Services->Streaming services, but also make sure Bonjour and upnp are checked Services->discovery services.
Then try rebooting the streamer and the TV.
If it still fails, then look for a upnp service setting in the router, and try reversing (disabling it if it is enabled, enabling it if it is disabled).
Chooke
Jun 13, 2016Aspirant
Hi Stephen
Thanks for the reply, some notes below:
access the NAS \\10.1.1.119 in your case) so I see all the shares. Right-click on any, and you will see "create shortcut."
Yes, all good now. Apologies for that, I should have read your instructions more carefully.
If the ipv4 assignment on the network->interfaces tab says "use values from a dhcp server" then you should be ok. Just leave it like that.
I think I didn't explain this well. The issue here is that it won't let me revert back to "use values from a dhcp server" setting (even though it was set to this previously). When I select that and try to save it, or press the renew button, it comes back saying "Invalid IPv4 address". Therefore it is stuck on the "Use values below" setting.
Yes, you'll need to check the other PC, and make similar changes.
Ok, will do later.
On streaming, first check that services are enabled on the NAS - look at Services->Streaming services, but also make sure Bonjour and upnp are checked Services->discovery services.
Yes, all enabled.
Then try rebooting the streamer and the TV.
Did that, still no go.
If it still fails, then look for a upnp service setting in the router, and try reversing (disabling it if it is enabled, enabling it if it is disabled).
I'm starting to conclude that the router is what is causing all these headaches. Now, for some reason, I cannot even access the router through its 10.1.1.1 address - it comes back as page unavailable. I looked up the address through ipconfig and it seems that the router's default address has inexplicably changed to 10.1.1.3. However, even if I enter the 10.1.1.3 address it comes back with page unavailable.
Given that the problems I'm experiencing seem broader than the issue with the NAS, which thanks to your help I think have been resolved, I think I might have to bite the bullet and hire a techy to come over and sort all this out. But I'd like to sincerely thank you Stephen for your time and effort in helping me out. I wish there was a way to repay the favour.
Thanks
Frnk
StephenB
Jun 13, 2016Guru - Experienced User
I'm happy I was able to help some; hopefully you can get the rest sorted out.
Perhaps a good next step would be to reboot the router.
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