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Forum Discussion
Ajeesh
Jul 03, 2018Aspirant
Does RN424 comes with plex full version?
Hi,
I have installed plex on my RN424...it is sreaming from my laptop. But when I access it from my mobile it is asking to buy plex pass.
What netgear support says is 'plex is fully free with rea...
- Jul 03, 2018
Hi Ajeesh
Welcome to the Community!
Using the Plex Media Server and the Plex Web App would be free of charge together with all non-mobile apps.
If you are using the Plex Mobile App it has limitations and that is possibly why it's asking you to buy Plex Pass. Usually there's a limit on how long you can watch a media from the Plex Media Server.
You may want to use the Web App on your mobile phone to fully utilize the free access.
Please see https://support.plex.tv/articles/202526943-plex-free-vs-paid/
Hope this helps!
Regards
Marc_V
Jul 03, 2018NETGEAR Employee Retired
Hi Ajeesh
Welcome to the Community!
Using the Plex Media Server and the Plex Web App would be free of charge together with all non-mobile apps.
If you are using the Plex Mobile App it has limitations and that is possibly why it's asking you to buy Plex Pass. Usually there's a limit on how long you can watch a media from the Plex Media Server.
You may want to use the Web App on your mobile phone to fully utilize the free access.
Please see https://support.plex.tv/articles/202526943-plex-free-vs-paid/
Hope this helps!
Regards
- StephenBJul 03, 2018Guru - Experienced User
Marc_V wrote:
If you are using the Plex Mobile App it has limitations and that is possibly why it's asking you to buy Plex Pass. Usually there's a limit on how long you can watch a media from the Plex Media Server.
I forgot that aspect.
There are actually three tiers...
- Pay nothing, and basically don't use the mobile app
- purchase the mobile client app ($4.99 one time charge), which gives you unlimited streaming using the app or
- purchase plex-pass, which gives you the premium features I linked in above.
Plex-pass is pretty expensive, so I suggest purchasing the mobile app initially (if you care about mobile use).
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