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Forum Discussion
Dragonhome
Jun 10, 2015Follower
Duo v2 - how do I reset the admin password
I am basically a new administrator of a Duo V2. This was my husband's "job", but me passes away and it became mine.
My problem is that the RAIDar software won't let me in. I thought I knew the login name & password but I don't. I asked the software to send them to me, but it will only send it to what was my husbands old email address that no longer exists.
HELP!
Judy
My problem is that the RAIDar software won't let me in. I thought I knew the login name & password but I don't. I asked the software to send them to me, but it will only send it to what was my husbands old email address that no longer exists.
HELP!
Judy
1 Reply
Replies have been turned off for this discussion
- mdgm-ntgrNETGEAR Employee RetiredYou will need to do an OS Re-install.
First confirm whether you have a v1 or v2 by reading this article: http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
Then use the appropriate instructions: http://kb.netgear.com/app/answers/detail/a_id/20898/~/readynas---accessing-the-boot-menu
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